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Freeman Toyota - Service Center

Hurst, TX

4.6
5,556 Reviews

5,556 Reviews of Freeman Toyota - Service Center

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September 12, 2021

What a great team!Very friendly and very helpful . Why What a great team! Very friendly and very helpful . Why do I have a 25 word minimum? This survey makes a great experience very frustrating! More

by DENO.PRINCIPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wilsie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Soward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Caranci
September 11, 2021

Great job! Timely and professional. Always easy to get scheduled and they just handle business without making it into an ordeal. In and out in short time! More

by gdubman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2021

I was disappointed that as a result of my wife taking her 2020 Camry for your car wash it round up with a crack windshield.. We were charged $600 for new windshield because we were told it already had a chip More

by RSCHWARTZ01
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus "Lexy" Jaramillo, Tom Caranci
September 10, 2021

Dealership has a great service department with great customer service personnel , courteous and professional. Thanks you Desmond Adger for seeing that my car service needs was met. More

by CWATSON458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
September 09, 2021

Service was quick and efficient as usual. Check in was slowed a bit due to computer issues due to a thunderstorm but all service personnel worked around the issue and service was still completed in about More

by BETS0423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santos Flores, Desmond Adger
September 09, 2021

Had my first maintenance done. I waited and completed in 45 minutes and the truck was washed. Very professional and courteous treatment. Purchased my car from Amber and she was both professional and courte More

by TFELSENTHAL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

the only thing i would suggest is make sure hub cap is the only thing i would suggest is make sure hub cap is on correctly. Each time i had to come back because it came off. More

by braintre
Recommend Dealer
Yes
Employees Worked With
ryan, paker
September 09, 2021

Santos was great with his warm, smiling face. Keep him happy so he can continue providing excellent customer service! I will be back to use Freeman Toyota for our family's Sequoia! More

by Larsen3636
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
September 09, 2021

Freeman Toyota is always great to me.Very friendly and always get me in and out fast. Desmond is awesome A+++ Will always bring my cars back More

by CHUCKMORGAN36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
September 08, 2021

I went in for a routine oil change. Left the dealership and the next day noticed a huge oil spot under my vehicle when I left work. Took it back to the dealership and they said they put the wrong oil filte More

by BILLALBA75
Customer Service
Recommend Dealer
No
Employees Worked With
Charlene Gee
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