5,735 Reviews of Freeman Toyota - Service Center
Steve was great! He made sure I was taken care of and was in and out of there in a timely manner. I will definitely be back! in and out of there in a timely manner. I will definitely be back! More
They were helpful and I was out in a decent time. The only thing that didn’t make it a 5 star was I asked about tint services and no one had the answer since the manager was on vacation. Just curious on only thing that didn’t make it a 5 star was I asked about tint services and no one had the answer since the manager was on vacation. Just curious on why this information is not listed on paper or online in your systems? More
Arrived early for appt. and was welcomed in to get started. There for a fuel pump change out for a recall. Santos was very friendly, answered my questions and told me how long the service would take started. There for a fuel pump change out for a recall. Santos was very friendly, answered my questions and told me how long the service would take. Everything was orderly and I was keep posted on the progress. More
I was very happy with the entire purchase process. Everyone was entirely knowledgeable about the Sienna and helpful. This was my first time to buy a brand new vehicle. Everyone was entirely knowledgeable about the Sienna and helpful. This was my first time to buy a brand new vehicle. More
Issue still not corrected. I have been there three time and all they can say is that the technician is checking with Toyota. It is a software problem. and all they can say is that the technician is checking with Toyota. It is a software problem. More
Very professional, timely, and informative in handling my service department needs. The way Steve handles my car needs, I would never consider going to another dealership. service department needs. The way Steve handles my car needs, I would never consider going to another dealership. More
Brought my 2020 Tacoma in for its scheduled maintenance. Everything went well except the vehicle was not washed and vacuumed as it had been the last time I came in for service. I was told that they chang Everything went well except the vehicle was not washed and vacuumed as it had been the last time I came in for service. I was told that they changed the cabin air filter which was ok but when I got home I noticed that they had forgotten to replace the cover on the cabin air filter. The cover was still on the floorboard on the passenger side. No sweat, I was able to google how to change the filter and find out where the cover went but wish I had not had to find out. I did like the new TVs at the entrance to the shop that had my name on them so I knew you were expecting me. Sorry I cant remember who the service rep was - it might have been Haley More
I like the ease of the online appointment system. On my most recent trip the service rep was fantastic. She kept me informed and her information was accurate. She let me know how many miles were on my ti most recent trip the service rep was fantastic. She kept me informed and her information was accurate. She let me know how many miles were on my tires and what I should keep an eye out for on wear but did not press me to get the tires done now. More
Excellent customer service. Wait time as specified. Everything completed in great shape. Kept me apprised of the status of the work. Check out went smoothly. Everything completed in great shape. Kept me apprised of the status of the work. Check out went smoothly. More