Freeman Toyota - Service Center

I am pleased with my experience at Freeman Toyota Service Department. Sergio was very friendly and professional. The waiting area was clean and comfortable and the work was completed sooner than I expected. Department. Sergio was very friendly and professional. The waiting area was clean and comfortable and the work was completed sooner than I expected. More

For years our service guy was attentive and knew us, but in the last 2 years each time there has been different service representatives, but the service has continued to be very good. in the last 2 years each time there has been different service representatives, but the service has continued to be very good. More

Friendly clean setting space for safetyWash van every Friendly clean setting space for safety Wash van every time I get it serviced easy to schedule appointments pricing good free popcorn free coffee 3 t Friendly clean setting space for safety Wash van every time I get it serviced easy to schedule appointments pricing good free popcorn free coffee 3 tvs More

When I drove up I met with Ryan I told him I needed oil change and I want him to tell the mechanic to check my brakes. I told him it was shaking every time I hit the brakes, without checking he right away change and I want him to tell the mechanic to check my brakes. I told him it was shaking every time I hit the brakes, without checking he right away shock me it will be $245.00 and it will take 3 hrs. I said no I want it checked. I decide to change from the service rep to Malorie. I am a frequent customer and Malorie took over and told me the problem. I love her customer service. But Ryan treated me like if I was a women that didn’t know about cars. I did not like that welcoming. Ryan has to hear the customer and let the mechanic tell him what is wrong with car. Don’t Assume! I hope this welcoming changes. I have been going to Freeman Toyota since I moved to Texas for about 22yrs. I have always purchase all my cars and my family from Freeman Toyota, i love the customer service Igor everything at Freeman Toyota. I hope this message help Freeman Toyota train their employees better. More

Great service.. Service was faster than service technician anticipated. Price was as discussed. Will continue to use this dealership to service my camary in the future technician anticipated. Price was as discussed. Will continue to use this dealership to service my camary in the future More

The service at Freeman was great. 90k service took less than 30 minutes. Services offered were flexible with no hard selling or overselling. Minimum words. than 30 minutes. Services offered were flexible with no hard selling or overselling. Minimum words. More

The work was fine - it the almost $10 for shop charges for an oil change and a cabin air filter change. Shop charges should be part of the price up front. for an oil change and a cabin air filter change. Shop charges should be part of the price up front. More

I am always amazed at the courtesy and efficiency provided by Freeman and its excellent staff. I arrived for the first service on my 2021 Venza a bit earlier than my appointment, and I was actually provided by Freeman and its excellent staff. I arrived for the first service on my 2021 Venza a bit earlier than my appointment, and I was actually completed and driving away BEFORE the time scheduled. Great service, great place, and most of all GREAT PEOPLE! THANK YOU FREEMAN TOYOTA!!!! More

When I first arrived, my former service advisor Desmond Adger saw me as I drove up, came over to my car, greeted me by name and assured me that my current service Advisor Malorie Williams would be with me Adger saw me as I drove up, came over to my car, greeted me by name and assured me that my current service Advisor Malorie Williams would be with me promptly. She walked up just as he finished the sentence. Mallorie also greeted me by name with a big smile. She said she was happy to see me and answered a couple of questions I had about my inspection process. The inspection and payment process took less than an hour. Thank you so much for such wonderful service. More

Malorie Williams has been our Service Manager for several years. She is always friendly, and keeps us up to date on the progress of what ever service we have done. The service operation at Freeman is more years. She is always friendly, and keeps us up to date on the progress of what ever service we have done. The service operation at Freeman is more efficient and personal than Vandergriff. More