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Freeman Toyota - Service Center

Hurst, TX

4.6
5,697 Reviews

5,697 Reviews of Freeman Toyota - Service Center

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May 11, 2021

Freeman always gives the 5 Star experience, Tim goes above an beyond to make sure I am taken care of from start to finish. Thank you Tim and team. More

by AHMADASSI37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santos Flores
May 10, 2021

It was a joy to have Desmond as my advisor. He’s extremely pleasant and has a rare gift for customer service. There was no charge for the recall. More

by CONNIE.VAUGHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond
May 10, 2021

It was clean. I was there before 6:30 AM on a Saturday for an oil change and I was out in a little under 1 hour. More

by JANET.PURPURA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

Great job as always! Thanks, STEVE, for taking care of me and my Toyota Rav4!!! I've always have been impressed by the great sales team and service department at Freeman Toyota. More

by WHYLAP2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

I appreciated the attention given to my concerns with my 2020 highlander purchased in August. There were some issues to be managed, and the service fellow explained things well. Mallorie is always careful More

by brookshear_pamela
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

I got my vehicle back and it smelled of oil and grease and looked as if it had been washed by a garden hose. If these details are any indication of the work I had preformed then I must certainly question More

by Critical Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

The staff was very courteous and helpful. They explained the services that were completed and set up a time for my return for the 15,000 mile service. More

by Bart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Soward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Great service by Tim F. Responsive and timely communication. I wasn’t pressured to other maintenance or service that wasn’t absolutely necessary for my auto. This is the only place I take my Coro More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

I've only been twice (just hit 10k) but both times I was in and out quicker than I expected. Why write 25 words min? More

by erick15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Soward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

Malorie Williams was friendly and very detailed. She made sure that all of my service items were addressed to my satisfaction. The work was completed ahead of schedule. More

by Richb80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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