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Freeman Toyota - Service Center

Hurst, TX

4.6
5,682 Reviews

5,682 Reviews of Freeman Toyota - Service Center

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March 22, 2021

Helpful, honest and working to ensure you have a dependable vehicle! They work hard to find solutions to every day problems. Thank you for all you do to keep our family on the road!! More

by DMSOLKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Soward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santos Flores, Sergio Diaz
March 22, 2021

I needed the air pressure in my tires checked and didn't make an appointment but when I pulled into the service area, Sydney noticed me pull in and came to help with my need. More

by PGONZALES12001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
March 22, 2021

Freeman Toyota has always helped me when I needed anything, I have to say Malorie in service is the most helpful. B J is also great to work with. Freeman is the place to go. Can’t say enough about ho More

by BRIAN_CARPENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2021

I have been a Freeman Toyota customer since 2005. Trust is everything to me. I trust the Freeman Toyota mechanics and I trust Steve Curry. This is why I continue to do business with Freeman Toyota, even t More

by woodward2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Service and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

March 20, 2021

Awesome service! Very friendly staff! Clean lobby! I was greeted from the get go upon arriving to the dealership. Will definitely make another visit to the service department. More

by tom_vilaysack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Crosby
May 19, 2021 -

Freeman Toyota responded

Hi tom_vilaysack ! I am so pleased to hear about your experience with the Service Department. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Best Regards, Terri Grimes Customer Relations Manager

March 20, 2021

Service was great. Thorough and timely.Always trust Service was great. Thorough and timely. Always trust trust Steve Curry to take care of any issues I have. Problem was wire disconnected from gasol More

by Pembertoneloise
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Freeman Toyota responded

Thank you Pembertoneloise for your five-star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call me or email me anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

March 20, 2021

Great service. Great people.I will remain a customer! I Great service. Great people. I will remain a customer! I have had only one service issue and it was quickly addressed by the dealership. Freedman is More

by DGS0501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Caranci
March 20, 2021

Great service. The best out there. Wonderful staff. Great management. Bought several vehicles. Staff is very kind. They often go above and beyond. You will never regret it. More

by mcurry.2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Caranci
March 19, 2021

I’ve already written a review & sent it in. My service agent was average. The man who brought my car out didn’t practice Covid protocols. He didn’t wipe my car down after touching everything on inside. More

by SWARDSING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Curry
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Steve Curry makes the difference between a business and a personal satisfaction of excellent service! He makes sure to get out the best product at a reasonable time and price! More

by JUAN.LAZCANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Freeman Toyota responded

I am delighted to learn that you have enjoyed your service visit! Thank you for sharing your favorable review of our Service Department and Steve Curry. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Freeman Toyota, hopefully soon. Best Regards, Terri Grimes Customer Relations Manager

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