Freeport Ford

The dealer's facilities were first rate, neat clean and orderly. I enjoyed meeting the sales person very positive but not pushing . Test drove car answer all questions. Was very friendly and really in orderly. I enjoyed meeting the sales person very positive but not pushing . Test drove car answer all questions. Was very friendly and really interest in giving good answer to my question. At the time of purchase the manager and finance person continue with being concerned with my needs. I my a few follow up callc to get information on radio and phone sync all done well More

The team at Fairway Ford went above and beyond our expectations with our recent purchase! The Staff has always been very friendly and willing to help. expectations with our recent purchase! The Staff has always been very friendly and willing to help. More

As a habit, I usually find buying a car to be such a painful process that once I buy a car, I keep it for about ten years. With the incentives that Ford Motor Corporation was offering, I knew that the t painful process that once I buy a car, I keep it for about ten years. With the incentives that Ford Motor Corporation was offering, I knew that the time to buy had come. I met with John Gobeli in the Sales Department and told him the type of car I was looking for, the color and the options that I desired. Realizing that my criteria was quite specific, I fully expected that the car would have to be factory-ordered. After a little research which took next to no time at all, John surprised me by telling me that the car I sought was at another Ford dealer and arranged to have it delivered to Fairway Ford within 2 hours. As it turned out, the car that was delivered was perfect. The only option that I wanted that the car didn't have was heated seats. John explained that the seat heaters could be installed by their Service Department with a follow-on appointment. Once John explained the sales inccentives and my trade-in value, I had no difficulty making up my mind and took the deal! Within a week of my taking delivery, Justin Fryer and the service department had installed the seat heaters in less than four hours and the installation looked like it had been done at the factory! I also found that the Service Department was clean, well-organized and was courteously notified about the estimated time that the installation of the seat heaters would take. Another surprise: I had seen commercials for "Cash Back" offers on TV before. My experience with these "deals", is that it usually applied to a make or model that wasn't selling (usually due to low fuel economy). Amazingly, I received their $2,000 cash back incentive on a Ford Focus! One of Ford's most popular models! The "clincher" was the value that they gave me for my trade-in. As it was, my trade-in was 12 years old, and I readily admit that although it only had 75,000 miles on the powertrain the car had some cosmetic deficiencies. I can honestly say that I don't think I could have gotten more for the car if I had tried to sell it privately. I'll probably keep THIS car for ten years too, but it's because I finally have my dream car and I want to keep it as long as possible! I would strongly recommend John Gobeli at Fairway Ford to anyone looking for a great deal at a great price, with Justin Fryer and his team in a strong Service Department to back up the sale! More

My husband and I have bought a number of new cars over the years. Never have we had such a positive experience. Charley was Great! The whole staff was awesome. We never have felt so comfortable with a veh the years. Never have we had such a positive experience. Charley was Great! The whole staff was awesome. We never have felt so comfortable with a vehicle purchase as we did leaving FAIRWAY FORD in Freeport IL Thank you!!! 2011 Ford Edge More

Fairway Ford was very accommodating. We found the vehicle we liked on their website, took care of financing over the phone, went to the appointment we made and then drove home in the truck we wanted! They ga we liked on their website, took care of financing over the phone, went to the appointment we made and then drove home in the truck we wanted! They gave us a fair trade-in value on the truck we had for trade. We couldn't have been more pleased. There was no pressure to buy, they didn't try to sway us toward another vehicle; it was a much better experience then we've had with other dealerships in the past. John Gobeli was very helpful, as were Kevin, Rudy and Charley. We would certainly recommend Fairway Ford! More

We brought a Escape first from Charley and then decided to trade off truck with Ford. We had a good experience the first time and the second time was great also. to trade off truck with Ford. We had a good experience the first time and the second time was great also. More

My wife and I traveled from eastern Wisconsin with some (too) detailed driving directions. When we reached the dealership by phone, Charlie very patiently guided us in. Chuck Robinson greeted us upon arr (too) detailed driving directions. When we reached the dealership by phone, Charlie very patiently guided us in. Chuck Robinson greeted us upon arrival and handled the rest of our contact with courteous and helpful attention. All around, the dealership could not have been more accommodating. More

We had a very good experiance at Fairway Ford. Charley was great to work with. He answered all our questions. The price was fair and no high pressure sales tactic. was great to work with. He answered all our questions. The price was fair and no high pressure sales tactic. More

Couldn't ask for a better car buying experience. They went above and beyond to get me into a new car after my old one was wrecked. They even called and got me the best possible insurance quote when I th went above and beyond to get me into a new car after my old one was wrecked. They even called and got me the best possible insurance quote when I thought I wouldn't be able to get a new car due to a high insurance premium with a different insurance company. They did all the work for me and were quick with service and always returned phone calls. I was not hastled or pressured like you would typically experience with other dealers. Everyone was very friendly. I highly recommend this dealership. The car I purchased was a 2010 Ford Mustang GT Premium and it was kept in excellent condition and was washed and prepared for me when I arrived to pick it up. The price was excellent for the amount of miles on the car. More

We admire and respect Fairway Ford and would recommend to all family and friends. From start to finish Chad and Kevin (and the people behind the scenes in financing) were dedicated to "making it happen". Yes all family and friends. From start to finish Chad and Kevin (and the people behind the scenes in financing) were dedicated to "making it happen". Yes, when you buy a car anywhere there is a "sale", yet, the gentlemen and ladies there are not only professional and hospitable, but real... not "car-salesman" like at all.... honest and genuinely desiring to see the customer have the car of their dreams within their means. Their vehicles are professionally inspected before ever put out for sale, so you KNOW what you are getting. We drove away with a vehicle that we had drooled over on the Fairway Ford's Website. We sent them a pic and they had it waiting for us the next day!*Note* We did go to a different dealership first. They were not enthusiastic at all to sell or assist us. Their mistake. QUALITY matters: Price, service, hospitality, honesty, kindness....over the top. Thank you Fairway Ford. Faith in Dealerships restored!....well in Fairway Ford anyway...lol:) God bless you all. More