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Freeport Ford

Freeport, IL

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Vehicles
4.7
151 Reviews
When it comes to purchasing a vehicle, trust and quality are paramount. At Freeport Ford, we pride ourselves on being meticulous in the care and preparation of every car we sell. Our team of dedicated professionals ensures that each vehicle on our lot meets the highest standards of performance and reliability. From thorough inspections to comprehensive detailing, we leave no stone unturned in delivering top-notch vehicles to our customers. Our commitment to excellence goes beyond the cars themselves. At Freeport Ford, we believe in building trust through honesty and transparency. Our friendly and knowledgeable staff is here to guide you through every step of the buying process, providing clear information and answering all your questions. We understand that purchasing a vehicle is a significant investment, and we strive to make it a smooth and enjoyable experience. Our reputation for integrity has earned us the trust of countless customers in the Freeport community and beyond. But what truly sets Freeport Ford apart is our dedication to cultivating life-long relationships with our customers. We don’t just want to sell you a car; we want to be your go-to dealership for years to come. Whether you need routine maintenance, advice on the latest models, or assistance with financing options, you can count on us to be there for you. Our goal is to provide exceptional service that keeps you coming back, and we measure our success by the satisfaction and loyalty of our customers. At Freeport Ford, we genuinely care about your automotive needs and strive to exceed your expectations. From the moment you step onto our lot to long after you drive away, we are here to support you. Visit us today and discover why so many people in Freeport and the surrounding areas trust us for their automotive needs. Experience the difference of a dealership that values quality, honesty, and customer relationships—experience Freeport Ford.
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555 W Meadows Dr

Freeport, IL

61032

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Showing 151 reviews

February 09, 2011

The sale was a problem from the beginning. Took way too long and saleman took more time trying to sell us on buying insurance from his friend in town, rather than getting us on the road. Took over 7 hours More

by thomwrjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony and Lee
Report | Print
Apr 26, 2011 -

Freeport Ford responded

Thank you very much for your feedback. I do appologize about us dropping the ball on the service end of our promise to you. I also appoligize for us dropping the ball on helping you cancel your warranty and other products from your trade. A couple of this I would like to correct is that is not our responsibility, but yours to cancel your warranty and other products and make sure the money you put down on your car deal was good, not ours. You were made aware of that at time of purchase. In respect to the amount of time it took, it was only because of the amount of money that you owed on your trade was actually more than what that vehicle costed new. It did take time and we were lucky to the get deal done primarily because of our relationship with Ford Credit. I am truely sorry that you did not enjoy your purchases. I felt we did you a great service with the amount of money we had to give you for your trade, most other dealers would not have done for you what we did. I believe that 100% We have taken actions to combat any further problems with our commitments with customers. Thank you again for your feedback.

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