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Freeport Ford
Freeport, IL
164 Reviews
When it comes to purchasing a vehicle, trust and quality are paramount. At Freeport Ford, we pride ourselves on being meticulous in the care and preparation of every car we sell. Our team of dedicated professionals ensures that each vehicle on our lot meets the highest standards of performance and reliability. From thorough inspections to comprehensive detailing, we leave no stone unturned in delivering top-notch vehicles to our customers.
Our commitment to excellence goes beyond the cars themselves. At Freeport Ford, we believe in building trust through honesty and transparency. Our friendly and knowledgeable staff is here to guide you through every step of the buying process, providing clear information and answering all your questions. We understand that purchasing a vehicle is a significant investment, and we strive to make it a smooth and enjoyable experience. Our reputation for integrity has earned us the trust of countless customers in the Freeport community and beyond.
But what truly sets Freeport Ford apart is our dedication to cultivating life-long relationships with our customers. We don’t just want to sell you a car; we want to be your go-to dealership for years to come. Whether you need routine maintenance, advice on the latest models, or assistance with financing options, you can count on us to be there for you. Our goal is to provide exceptional service that keeps you coming back, and we measure our success by the satisfaction and loyalty of our customers.
At Freeport Ford, we genuinely care about your automotive needs and strive to exceed your expectations. From the moment you step onto our lot to long after you drive away, we are here to support you. Visit us today and discover why so many people in Freeport and the surrounding areas trust us for their automotive needs. Experience the difference of a dealership that values quality, honesty, and customer relationships—experience Freeport Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 164 reviews
January 22, 2019
Terrific team service!!! Had our 2009 Honda in for an oil change and installation of a new battery. Your team got us in quickly, confirmed the type of battery we wanted a day Had our 2009 Honda in for an oil change and installation of a new battery. Your team got us in quickly, confirmed the type of battery we wanted a day before the appointment so that everything would be ready to go the day of the appointment. Only took about 40 minutes to complete the job. Thank you to Jordan, Josh, and John for the terrific service! More
by Gloria & Michael
Employees Worked With
Jordan, Josh, and John
October 20, 2018
A great dealership to work with. I can’t stress how much I recommend Fairway Ford. They made my buying experience fast, friendly, and stress free. They were very knowledgeable and gav I can’t stress how much I recommend Fairway Ford. They made my buying experience fast, friendly, and stress free. They were very knowledgeable and gave me plenty of options. I will be telling all my friends and family who are in the market to buy a new vehicle to check out Fairway Ford. More
by A.smith
Employees Worked With
Adam and Deanna
September 29, 2018
Fairway Ford = full satisfaction. I bought my first Ford pickup truck in 1979 and have been driving Ford trucks ever since. I purchased a 2016 F150 from Fairway Ford, and recently had I bought my first Ford pickup truck in 1979 and have been driving Ford trucks ever since. I purchased a 2016 F150 from Fairway Ford, and recently had it serviced there. I have dealt with many car dealerships and auto repair shops over the years. I know a great dealership when I see it, and I have been fully satisfied with the sales staff and service/parts department at Fairway Ford. Adam runs a tight ship there in Freeport, he and his employees will do whatever it takes to keep your business. More
by vern
Employees Worked With
n/a
September 24, 2018
★`°º·¤.¸FAIRWAY FORD IS AWESOME!!¸.¤·º°`★ The crew at Fairway are always curious and professional. They are quick to check me in and have a very nice area for me to wait for the service to be The crew at Fairway are always curious and professional. They are quick to check me in and have a very nice area for me to wait for the service to be performed. They come to me after the job is complete, explain where my car can be located in the parking lot ... and I am on my way. Efficient in every way ... thank you Fairway !! More
by Otis
Employees Worked With
N/A
September 19, 2018
Great service Hoormann Our Lincoln was in for a warrenty issue and Brandon in service was very helpful and professional . He made sure everything was done correctly. People Our Lincoln was in for a warrenty issue and Brandon in service was very helpful and professional . He made sure everything was done correctly. People like this is the reason we buy our cars from Fairway. We have since we moved here thirteen years ago. Give him a raise Adam. Doug More
by doug004
Employees Worked With
Brandon
September 12, 2018
Unexpetedly helpful and friendly Thank you Fairway Ford. I interacted with your desk and service department; both were very pleasant and informative. I have ford vehicles that I pur Thank you Fairway Ford. I interacted with your desk and service department; both were very pleasant and informative. I have ford vehicles that I purchased elsewhere but they are more than willing to work on them. I was worried that I would feel like a number but that was not the case. I am definitely going back there for my vehicle service in the future. I highly recommend them! More
by Alee
Employees Worked With
Cody B., and payment desk ladies(sorry I don't have your names)
August 27, 2018
They treat you like Family! I can't say enough good things about my interactions with Fairway Ford in Freeport,Il. They help and went above and beyond with the Sales experience, I can't say enough good things about my interactions with Fairway Ford in Freeport,Il. They help and went above and beyond with the Sales experience, from the test drive,financing and the Service afterward with my new vehicle. If I don't have time to drop it off, they come and pick it up and bring it back! The Service staff make sure all my questions are answered and that I understand what they found . The finance guy is a wizard at what he can do for you! I wouldn't hesitate in referring a friend or family here. They have always treated me like family and maybe better. More
by Mailman
Employees Worked With
Adam, Cody, Kyle
August 25, 2018
Great friendly service Darrell was a great help with our purchase, as was everyone else at Fairway. I am very pleased and would certainly recommend this dealership to friend Darrell was a great help with our purchase, as was everyone else at Fairway. I am very pleased and would certainly recommend this dealership to friends or family. More
by AFeibel
Employees Worked With
Darrell Frear
July 02, 2018
Satisfied Again I was very pleased with the work done and I would recommend others to take their vehicles Fairway Ford. They have always done an excellent job for me I was very pleased with the work done and I would recommend others to take their vehicles Fairway Ford. They have always done an excellent job for me. More
by Dale Nelson
Employees Worked With
The whole service staff was excellent.
June 30, 2018
Honest salesman Dan Ludewig was an honest and respectful salesman. He was very knowledgeable and seemed to put my concerns first. I would recommend him to anyone. Dan Ludewig was an honest and respectful salesman. He was very knowledgeable and seemed to put my concerns first. I would recommend him to anyone. More
by Ebo121587
Employees Worked With
Dan Ludewig
