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Freeport Ford
Freeport, IL
151 Reviews
When it comes to purchasing a vehicle, trust and quality are paramount. At Freeport Ford, we pride ourselves on being meticulous in the care and preparation of every car we sell. Our team of dedicated professionals ensures that each vehicle on our lot meets the highest standards of performance and reliability. From thorough inspections to comprehensive detailing, we leave no stone unturned in delivering top-notch vehicles to our customers.
Our commitment to excellence goes beyond the cars themselves. At Freeport Ford, we believe in building trust through honesty and transparency. Our friendly and knowledgeable staff is here to guide you through every step of the buying process, providing clear information and answering all your questions. We understand that purchasing a vehicle is a significant investment, and we strive to make it a smooth and enjoyable experience. Our reputation for integrity has earned us the trust of countless customers in the Freeport community and beyond.
But what truly sets Freeport Ford apart is our dedication to cultivating life-long relationships with our customers. We don’t just want to sell you a car; we want to be your go-to dealership for years to come. Whether you need routine maintenance, advice on the latest models, or assistance with financing options, you can count on us to be there for you. Our goal is to provide exceptional service that keeps you coming back, and we measure our success by the satisfaction and loyalty of our customers.
At Freeport Ford, we genuinely care about your automotive needs and strive to exceed your expectations. From the moment you step onto our lot to long after you drive away, we are here to support you. Visit us today and discover why so many people in Freeport and the surrounding areas trust us for their automotive needs. Experience the difference of a dealership that values quality, honesty, and customer relationships—experience Freeport Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 151 reviews
October 21, 2016
Honest and helpful While trying to arrange a long distance purchase from their dealership, I found everyone to be very helpful and straightforward. If the occasion pres While trying to arrange a long distance purchase from their dealership, I found everyone to be very helpful and straightforward. If the occasion presented itself, I would definitely do business with them again. More
by trentr
Employees Worked With
Mark Story
September 29, 2016
Good business to deal with I have done business with Fairway Ford for several years, they are always helpful, corteous and easy to work with. N. Kloster Winnebago, Il. 61088 I have done business with Fairway Ford for several years, they are always helpful, corteous and easy to work with. N. Kloster Winnebago, Il. 61088 More
by Norma Kloster
Employees Worked With
Do not remember names
September 14, 2016
The team here is awesome! My service appointment was so smooth everyone was very courteous and very willing to assist me to also answer any questions.Fairway is a great place t My service appointment was so smooth everyone was very courteous and very willing to assist me to also answer any questions.Fairway is a great place to purchase a car from I will go back for my next car purchase thank you team Fairway More
by Big KB
August 24, 2016
We went to look at a 2012 Lincolm MKX-found on the internet I absolutely hate buying cars. My husband usually takes care of everything and I show up when the dealing is done and sign papers. I was involved in I absolutely hate buying cars. My husband usually takes care of everything and I show up when the dealing is done and sign papers. I was involved in the whole process of buying the 2012 Lincoln MKX and actually had fun! It was easy and enjoyable. Robert Cuthrell was a great person to deal with!! Scott Chasm was very nice and always made a point to talk to us and ask questions about our experience. Mark Story was easy to deal with also and did a good job with the financing. I will tell my friends all about the great experience!! There were some bad scratches on the car that my husband wanted taken care of and they did a great job (and he is very particular!) More
by Connie and Al Wilson
Employees Worked With
Robert Cuthrell, Scott Chasm, Mark Story
July 18, 2016
Polite, Honest, and Willing to go the extra mile I went into the dealer to test drive a 2014 Mustang and came away with a new 2017 Mustang. The dealer was willing to find what I wanted in a car and I went into the dealer to test drive a 2014 Mustang and came away with a new 2017 Mustang. The dealer was willing to find what I wanted in a car and when they found it they sent two drivers over to bring it back to Freeport. This allowed me to test drive the car that day. The dealer also gave me an excellent deal on the car. More
by Roem9
Employees Worked With
Richard Cuthrell, Scott the Sales General Manager and Mike in Finance
July 07, 2016
Very Helpful Dealer. Bought a 2010 Ford F150, they had to go get it from another dealer, and I was very happy with the Sales people helping me. Thank you so much Rober Bought a 2010 Ford F150, they had to go get it from another dealer, and I was very happy with the Sales people helping me. Thank you so much Robert. More
by Allan McNutt
Employees Worked With
Robert Cuthrell
May 19, 2016
A great Team The team at Fairway Ford are friendly and courteous. They get me in and out in a short period of time. The work they do is top quality. Chuck and Cod The team at Fairway Ford are friendly and courteous. They get me in and out in a short period of time. The work they do is top quality. Chuck and Cody are awesome. More
by Beba&Pete
Employees Worked With
Other Employees :
Body shop department
May 03, 2016
Bought a 2007 Ford Truck and turns out the title in no good. Got a letter a month after buying the truck from the state of ill that the truck has a junk title from florida, and cannot be driven in ill. Funny thi Got a letter a month after buying the truck from the state of ill that the truck has a junk title from florida, and cannot be driven in ill. Funny thing is the truck went back to this dealer two days ago and they already have it for sale again, fully knowing the title situation is not cleared up. More
by richfarmsystem
Employees Worked With
James Horst General Manager Adam
April 29, 2016
♥.•*¨*•. FAIRWAY FORD ~ AWESOME! .•*¨*•.♥ We live in Lanark, IL. We could go to a FORD Dealer in any direction within 25 miles. We CHOOSE to go to FAIRWAY FORD for our service. The Team has be We live in Lanark, IL. We could go to a FORD Dealer in any direction within 25 miles. We CHOOSE to go to FAIRWAY FORD for our service. The Team has been very friendly, helpful and informative! Nichole in Service & Steve in Parts were excellent. Thanx so much for your professional assistance. ~ Tommie More
by Otis
Employees Worked With
Nichole ~ Service & Steve ~ Parts
April 15, 2016
Informative and stress free We felt little pressure but received much information .The staff was very courteous and friendly. We were taken care of in a very timely manner. We felt little pressure but received much information .The staff was very courteous and friendly. We were taken care of in a very timely manner. More
by Rich
Employees Worked With
