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Freeport Ford

Freeport, IL

4.7
151 Reviews
When it comes to purchasing a vehicle, trust and quality are paramount. At Freeport Ford, we pride ourselves on being meticulous in the care and preparation of every car we sell. Our team of dedicated professionals ensures that each vehicle on our lot meets the highest standards of performance and reliability. From thorough inspections to comprehensive detailing, we leave no stone unturned in delivering top-notch vehicles to our customers. Our commitment to excellence goes beyond the cars themselves. At Freeport Ford, we believe in building trust through honesty and transparency. Our friendly and knowledgeable staff is here to guide you through every step of the buying process, providing clear information and answering all your questions. We understand that purchasing a vehicle is a significant investment, and we strive to make it a smooth and enjoyable experience. Our reputation for integrity has earned us the trust of countless customers in the Freeport community and beyond. But what truly sets Freeport Ford apart is our dedication to cultivating life-long relationships with our customers. We don’t just want to sell you a car; we want to be your go-to dealership for years to come. Whether you need routine maintenance, advice on the latest models, or assistance with financing options, you can count on us to be there for you. Our goal is to provide exceptional service that keeps you coming back, and we measure our success by the satisfaction and loyalty of our customers. At Freeport Ford, we genuinely care about your automotive needs and strive to exceed your expectations. From the moment you step onto our lot to long after you drive away, we are here to support you. Visit us today and discover why so many people in Freeport and the surrounding areas trust us for their automotive needs. Experience the difference of a dealership that values quality, honesty, and customer relationships—experience Freeport Ford.
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555 W Meadows Dr

Freeport, IL

61032

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Showing 151 reviews

April 11, 2016

new car buying experiencex Friendly salesperson and general manager without high pressure sales tactics. Salesperson explained and answered questions about many features of n More

by Sallyjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frenchy Rochon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Chasm
April 04, 2016

great service great people They always provide great service and always will take you in when you have a flat tire even though all their bays have cars in them they still will w More

by RICK Hribal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fairway Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs. Zellers
April 01, 2016

New Car Buying My Wonderful Experiance From the moment we walked in the dealership everyone was very friendly. Our salesperson name was Frenchy and he was wonderful ,very friendly and knowe More

by mikem123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fairway Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frenchy Rochon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2016

Fairway Ford Lincoln Staff The entire staff at Fairway Ford, especially Frenchy Rochon, was very helpful in the selection of our new Lincoln MKX. I would highly recommend this d More

by newlincolnowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Story
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Tollers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frenchy Rochon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2016

great experience The entire staff at Fairway was helpful and more importantly, knowledgable through every process of buying a vehicle. I was looking for a newer nicer More

by abombinbigblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Story
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frenchy Rochon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Jim
February 10, 2016

Happy with our New Car Frenchy and Chris Payne were extremely helpful to our family as we were searching for our new cars. We really appreciated the time and effort they put More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frenchy Rochon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Payne, Justin Fryer
January 31, 2016

Frenchy was very patient with us. We can be difficult customers. We want the best vehicle for us. We ask many questions and require someone who is knowled More

by Pargolfer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frenchy Rochon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2015

CAVEAT EMPTOR: Let the buyer beware. Bottom line: I'm out almost $18,000, have no title, and a vehicle that has been deemed not "road safe." During my dealing with Fairway Ford,they've a More

by Will Fowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 02, 2015 -

Freeport Ford responded

Thank you Will for your feedback and I am sorry for all of your life troubles since your flood. I appreciate the opportunity you gave us to help with your vehicle problem. Our Ford Certified technician had the opportunity to speak with your mechanic and found that their concerns were not valid. We believe that the real problem was that your mechanic was not use to seeing a vehicle from northern Illinois and perceived that frame surface rust meant that the complete vehicle was no good. This vehicle is a 2006 Suburban with around 30,000 miles on it, but it is from Illinois and has been on the road for ten years. Our mechanics here inspected the vehicle and the vehicle is in safe mechanical condition, as well as incredible cosmetic condition. The local Chevy store inspected the vehicle it her in Illinois and had the same mechanical and cosmetic opinion of the vehicle as well. We represented the vehicle exactly as we perceived it to be. This vehicle has considerably less underbody rust on it that nay other 2006 vehicle we have seen in this area. I did offer some financial support if the vehicle did actually have something wrong with it, but after our mechanics talked to the mechanics in South Carolina we could not determine something actually wrong with the vehicle except some surface rust underneath the vehicle. I welcome any phone calls or questions from anyone with this matter.

November 14, 2015

Great Experience Frenchy did an awesome job. When one of his co workers became injured he not only picked up the slack but came in on his day off and completed the dea More

by Tim Bivins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 12, 2015

Deal Gone Bad At first I thought that I had had a wonderful experience at Fairway Ford. Unfortunately, that quickly changed. I was given a title that my state's D More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
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5
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