Freeport Ford

Frenchy was very patient with us. We can be difficult customers. We want the best vehicle for us. We ask many questions and require someone who is knowled was very patient with us. We can be difficult customers. We want the best vehicle for us. We ask many questions and require someone who is knowledgeable. Frenchy was that. He answered our many questions. He took his time with us. He allowed us time to speak alone with each other. It is because of the customer service, friendliness and professionalism that brings us to Fairway Ford. we have recommended Frenchy to friends who are looking to purchase a Ford or Lincoln in the future. Sincerely Submitted, Gary and Suzanne Hille More

Great Experience Frenchy did an awesome job. When one of his co workers became injured he not only picked up the slack but came in on his day off and completed the dea Frenchy did an awesome job. When one of his co workers became injured he not only picked up the slack but came in on his day off and completed the deal. First Ford I've owned and it an incredible vehicle. Thanks Much! Tim Bivins More

Deal Gone Bad At first I thought that I had had a wonderful experience at Fairway Ford. Unfortunately, that quickly changed. I was given a title that my state's D At first I thought that I had had a wonderful experience at Fairway Ford. Unfortunately, that quickly changed. I was given a title that my state's DMV would not accept because it had been altered. I called to have this taken care of and am still waiting for a replacement title. My extension on my transfer will expire tomorrow and still no valid title in-hand. It doesn't seem fair that I will have to be paying fines for a mistake I did not make! I told my salesperson that I wanted to stay under a 60 month term on my loan. After getting home, I realized that the finance manager stretched it over a year longer in order to sign me up for extra vehicle insurance (extra cost of course) and keep me at a price I could afford. Sneaky. I am also still waiting on a second key I was promised weeks ago. My vehicle did not come with any floor mats & when brought to the dealship's attention before I left, none were offered. Highly disappointed in this shady business!!! More

Managers Were The Best The sales person we dealt with in the past was off so Adam and Phil helped my wife and I with the purchase of our new Lincoln Excursion. We were very The sales person we dealt with in the past was off so Adam and Phil helped my wife and I with the purchase of our new Lincoln Excursion. We were very specific on the color of the interior and exterior. Phil found one in Sheboygan,Wi. and had it picked up. Adam made sure we were happy with the price and trade and all went very smooth. This is our sixth car we have bought from Fairway and that should speak volumes on the service we get from not only the sales department but the service department is the best. I wouldn't take my car any place else.. I also want to thank Ford for the zero per cent loans, that saves us a lot of money. M.Doug Hoormann More

Lee Bracy and other staff members I had not planned on buying a new car this year, but when a falling tree totaled out my old Ford Fusion, I was forced into quickly learning about all I had not planned on buying a new car this year, but when a falling tree totaled out my old Ford Fusion, I was forced into quickly learning about all the new Ford features and the availability of them Although I visited several other Ford dealerships in the area, I found Fairway to have the best selection of the new cars without too many expensive add-on features. Lee was excellent in explaining and showing me how to operate new features. He also contacted me when several new cars had arrived after my initial visit there. The finance manager explained the least expensive way to get the license plates for the new vehicle. The entire staff was available for questions without the too-pushy sales routine that drove me away for another dealership. I would not hesitate to return to Fairway for my next car. More

*Cody Meighan* I had a pretty easy buying experience with this dealership. I traveled more than 6 hours to buy from them. Cody has contacted me several times since I had a pretty easy buying experience with this dealership. I traveled more than 6 hours to buy from them. Cody has contacted me several times since my purchase to make sure that I am still happy with my truck and to see if he can be of help with anything. He has done a great job as a salesman and with customer service. I would recommend Cody and the staff at Fairway Ford. More

John Schopf I had a wonderful experience working with John, Jim and Ryan. I was kept informed the whole time and it was a smooth ride. Thank you for my new ford f I had a wonderful experience working with John, Jim and Ryan. I was kept informed the whole time and it was a smooth ride. Thank you for my new ford fusion. More

Very Good Frenchy was very helpful and respectful. I would recommend him to others, He helped with showing me how to use the screen, & How to use voice activate Frenchy was very helpful and respectful. I would recommend him to others, He helped with showing me how to use the screen, & How to use voice activated features. More

buying a car great people at ford the best dealership I have ever delt with the salesman (John Schopf ) the the best vary helpful found exactly what I wanted will great people at ford the best dealership I have ever delt with the salesman (John Schopf ) the the best vary helpful found exactly what I wanted will buy all my future vehicle from them More