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Freeport Ford
Freeport, IL
167 Reviews
When it comes to purchasing a vehicle, trust and quality are paramount. At Freeport Ford, we pride ourselves on being meticulous in the care and preparation of every car we sell. Our team of dedicated professionals ensures that each vehicle on our lot meets the highest standards of performance and reliability. From thorough inspections to comprehensive detailing, we leave no stone unturned in delivering top-notch vehicles to our customers.
Our commitment to excellence goes beyond the cars themselves. At Freeport Ford, we believe in building trust through honesty and transparency. Our friendly and knowledgeable staff is here to guide you through every step of the buying process, providing clear information and answering all your questions. We understand that purchasing a vehicle is a significant investment, and we strive to make it a smooth and enjoyable experience. Our reputation for integrity has earned us the trust of countless customers in the Freeport community and beyond.
But what truly sets Freeport Ford apart is our dedication to cultivating life-long relationships with our customers. We don’t just want to sell you a car; we want to be your go-to dealership for years to come. Whether you need routine maintenance, advice on the latest models, or assistance with financing options, you can count on us to be there for you. Our goal is to provide exceptional service that keeps you coming back, and we measure our success by the satisfaction and loyalty of our customers.
At Freeport Ford, we genuinely care about your automotive needs and strive to exceed your expectations. From the moment you step onto our lot to long after you drive away, we are here to support you. Visit us today and discover why so many people in Freeport and the surrounding areas trust us for their automotive needs. Experience the difference of a dealership that values quality, honesty, and customer relationships—experience Freeport Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Workmanship
Service Time
Service Communication
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 167 reviews
June 24, 2015
Great customer service! John went above an beyond to find us the perfect vehicle in our price range. We could not have asked for a better experience. This was our first vehic John went above an beyond to find us the perfect vehicle in our price range. We could not have asked for a better experience. This was our first vehicle from Fairway Ford and it will not be our last. Thank you again John, we will send anyone looking for a car your way. More
by Mortimercrew4
Employees Worked With
John Schopf
June 11, 2015
Great customer service I purchased my 2015 Ford Escape in February and I have a very good experience with Frenchy. He did everything he could to make sure I was satisfied w I purchased my 2015 Ford Escape in February and I have a very good experience with Frenchy. He did everything he could to make sure I was satisfied with my purchase. It was a pleasure working with him and the rest of the staff. More
by Carolg
Employees Worked With
Frenchy Rochon
June 10, 2015
A FEW MILES MAKES A DIFFERENCE Frenchy was very helpful in our visits to find a new Explorer..This was our 6th Explorer and we are very happy with our purchase. I will recommend him Frenchy was very helpful in our visits to find a new Explorer..This was our 6th Explorer and we are very happy with our purchase. I will recommend him to any and all persons interested in purchasing a new car. The guys there are all friendly and willing to help. More
by we care
Employees Worked With
Frenchy Rochon
June 09, 2015
Unexpected Pleasure We were just there to look, a red Edge had caught our eye. Long story shortened...later that night we had purchased the Edge. Frenchy has been more t We were just there to look, a red Edge had caught our eye. Long story shortened...later that night we had purchased the Edge. Frenchy has been more than willing to help us learn some of the newer features on the Edge. It was a pleasant experience; Frenchy and all of the staff has been very friendly and helpful. More
by Rededge1
Employees Worked With
Frenchy Rochon
June 05, 2015
Smooth Transaction - Pleasant & Easy Frenchy was great and made the experience of buying my car pleasant. I drove down from Madison WI and when they heard how difficult it would be for m Frenchy was great and made the experience of buying my car pleasant. I drove down from Madison WI and when they heard how difficult it would be for me to arrange a pickup they arranged the car to be driven up to me! That helped me so much and it was just great!!! More
by PatWI
Employees Worked With
Frenchy Rochon
May 03, 2015
Too much follow-up My whole buying experience at this dealership was positive & I am very happy with my car. However, my criticism would be that I feel like they won't l My whole buying experience at this dealership was positive & I am very happy with my car. However, my criticism would be that I feel like they won't leave me alone now. I'm sure they are trying to provide good service but I live in the Quad Cities so will not be using them for continued service on my car. Yet my salesman keeps calling me to see how I like my car & I get other email contacts. I don't need these contacts & they are becoming annoying! More
by Iowalin
Employees Worked With
Frenchy Rochon
May 01, 2015
Out of State Purchase Purchased and traded a vehicle from out of state over the Internet and phone. Drove 600 miles and everything was as promised when I arrived. Minor gli Purchased and traded a vehicle from out of state over the Internet and phone. Drove 600 miles and everything was as promised when I arrived. Minor glitch with both the vehicle I was trading and the one I was purchasing. Both resolved quickly and to everyone's satisfaction. Still pleased with my purchase 3 months later. Brianna Cote facilitated everything online. I would highly recommend working with her. Chuck Robinson knows his Lincolns very well and made me very comfortable with every feature. Ryan Garrett was fair with the trade and purchase negotiations. More
by Joe F
Employees Worked With
Chuck Robinson, Ryan Garrett, Brianna Cote
April 17, 2015
navigator took a while for the truck to come in , but the dealership treated us well. My brother has used this dealer in the past,. and if this truck turns out took a while for the truck to come in , but the dealership treated us well. My brother has used this dealer in the past,. and if this truck turns out to be the quality i expect we will too!! More
by packy 1
Employees Worked With
Ryan Garrett, Cody Meighan
April 14, 2015
excellent !!! John worked with us to find the right vehicle the we needed and in our price range. We HIGHLY recommend seeing John for your next ride. Thank yo John worked with us to find the right vehicle the we needed and in our price range. We HIGHLY recommend seeing John for your next ride. Thank you very much sir !!!! More
by dj6587
Employees Worked With
John Schopf
March 20, 2015
I have drove ford for a long time I bought my first Ford in 1938. I am 88 I will be 89 this summer I really like my 2014 new edge. It drives great, even better than my other one. The I bought my first Ford in 1938. I am 88 I will be 89 this summer I really like my 2014 new edge. It drives great, even better than my other one. The dealership is 100 percent, everyone smiles and talks to you here. Lee treated me good. I really appreciate his service. He is the best. More
by Frank
Employees Worked With
Lee Bracy
