Freeway Chevrolet

Allen in Service: Thank you Purchased a brand new vehicle at Freeway a few months ago; and I was concerned because an indicator light kept showing up on the dash. Made contact wi Purchased a brand new vehicle at Freeway a few months ago; and I was concerned because an indicator light kept showing up on the dash. Made contact with Freeway, I was linked to Allen and he was so friendly and listened to my concerns. Allen had an appointment set for me the next day; morning. I was a little worried; showed Allen the indicator light code that was on the dash. Allen knew right away what was going on and after service was complete, Allen informed the issue I was having was a manufacturer issue. I hope I get to work with him again anytime I experience any manufacturer concerns. Besides the service, Allen even got me in for an oil change. I was pleased. Thank you again Allen. More

Changing the terms When you trade in a leased vehicle for a new one, they clearly give you the terms of the lease on the new leased vehicle. Length, monthly payments, e When you trade in a leased vehicle for a new one, they clearly give you the terms of the lease on the new leased vehicle. Length, monthly payments, etc. For them to come back 12 days later, say they got the lease but you need to sign some papers; only to find out that the terms include an increase in the monthly lease of over $150. Not to mention, they already returned your previously leased vehicle to GM. Basically you have no options, they can't get your previous vehicle back and you can't afford a $150 increase on the new vehicle. It just leaves a bad taste in your mouth. More

Great service , just more than I wanted to spend! I knew I had a few service items due but $800 seems a little steep.! Overall, I have always been satisfied with , just more than I wanted to spend! I knew I had a few service items due but $800 seems a little steep.! Overall, I have always been satisfied with the service at Freeway. More

excellence everyone i dealt with from Jessie to Duane took care of me as if we had known each other for a long time.I look forward to dealing with them on my nex everyone i dealt with from Jessie to Duane took care of me as if we had known each other for a long time.I look forward to dealing with them on my next purchase. More

Great service Service manager - John did a great job helping me get my Tahoe serviced within 2 hours as promised.. Great job and thank you very much Service manager - John did a great job helping me get my Tahoe serviced within 2 hours as promised.. Great job and thank you very much More

First time new car buyer had an unbelievable experience! After researching both new and used Chevrolet Colorado's I settled on looking at the new side due to the warranty and service included with a new vehi After researching both new and used Chevrolet Colorado's I settled on looking at the new side due to the warranty and service included with a new vehicle. Jesse Sherman reached out to me within 15 minutes of submitting my contact information and we were discussing my needs over the phone. After securing our down payment we were ready to visit the dealership to finalize our paperwork. Jesse was amazing and explained what was going on throughout the entire process. We finalized our information with Jesse and then we were on to deal with the Finance Manager, Dwayne Shanklin. Rumor was that Dwayne was "as tall as tree and and as big as a house but he had a heart of gold". He wasn't that tall nor was he that big, but, he did have a heart of gold. Working with Dwayne was a pleasure while finalizing our deal quickly. Dwayne did contact us 2 days later and advised us that he was able to get our APR and monthly payment reduced!! Well worth the drive to the dealership during rush hour. This was by far our best experience when buying our new Colorado. I can see us visiting Freeway Chevrolet again when our needs change. Note - The Midway Chevrolet dealership is 1/4 mile away from our house and Freeway Chevrolet is 34 miles. This should speak volumes on what a customer will do to get that top notch Customer Service and high caliber Sales Team. More

Best car buying experience..... EVER! Had to say goodbye to one of my favorite cars ever. My 2012 Impala with over 125K.. I WARNED the salesman Luis C at Freeway Chevrolet that I hate the Had to say goodbye to one of my favorite cars ever. My 2012 Impala with over 125K.. I WARNED the salesman Luis C at Freeway Chevrolet that I hate the whole car shopping process. He was not pushy and went the extra mile to help me find the right vehicle and also followed up with any questions and went the extra mile to help address any and all of my concerns. The whole team at Freeway Chevrolet made my car buying experience the best EVER. Many thanks! More

Service I wish to thank-you Lonny Ulibarri very much. I called from Tucson and talked to Lonny to have service done on my 2013 Chevy 2500 HD Pick-up Truck. Te I wish to thank-you Lonny Ulibarri very much. I called from Tucson and talked to Lonny to have service done on my 2013 Chevy 2500 HD Pick-up Truck. Telling him that it only has 8345 miles on the truck and just needed an oil change but would like them to check everything else also. When I showed up with my truck Lonny got the ball rolling to handle my truck. Lonny just couldn't belief the great shape it was in. Service was done in a very timely manner with everything on my truck. Lonny even went over everything that may need to be done on my truck soon like the tires were not wearing out but getting sun rot because of the low miles of setting with Arizona sun and heat. I also took time and looked at newer vehicles and got NO pressure from any sales personnel, they only answer if they could help or answer any questions for me. The sales personnel just couldn't belief my trucks very low miles and did offer to purchase it from me without even looking it over. So I can say that it was the best experiencing time I had at any dealership. Very friendly and helping staff. When my truck was done in service Lonny came looking for me letting me know its ready to go and Lonny took the extra time to make sure I understood everything about my truck before leaving the dealership. I say its the best dealership I've ever dealt with. Need Service Call Talk to Lonny Ulibarri He'll Take Good Care of You and Your Vehicle. More

Excellent service, never any less Day started off rough with a two hour drive because of traffic which made me a half hour late to my appointment but as soon as I got in Allan greeted Day started off rough with a two hour drive because of traffic which made me a half hour late to my appointment but as soon as I got in Allan greeted me and got my truck in ASAP. I was in and out much quicker than i thought I'd be due to being late. My go to for vehicles and service, been going here since 2009-2010 and will continue to do so for a long time. More

No hassles. Buying process was smooth. Everyone worked to make an acceptable deal. Unfortunately the vehicle I purchased had an issue a week later, but I called Buying process was smooth. Everyone worked to make an acceptable deal. Unfortunately the vehicle I purchased had an issue a week later, but I called my salesman Luis Cabral who took care of everything. Not only did they get it fixed the next day, they kept me updated on every step. More