Freeway Chevrolet

I would like to thank Freeway Chevrolet, and particularly Brian Banks, for the assistance in purchasing a Chevy Cobalt for my stepson. I was impressed by two salient dealership qualities: 1) Mr. Banks wa Brian Banks, for the assistance in purchasing a Chevy Cobalt for my stepson. I was impressed by two salient dealership qualities: 1) Mr. Banks was knowledgeable, straightforward, and responsive. He had the authority to negotiate price and we did not have to play the "let me talk to my manager" game. Pricing and fees were "up front" and Mr. Banks navigated me through the process in an articulate manner. My stepson had visited a dealership closer to his hime but he was told "find a price and we will match it." I find this kind of salesmanship unacceptable. There was none of this at Freeway. 2) I used the USAA Buying Service to purchase the vehicle. This eliminated the haggling and I felt that I was treated like a valued customer, even though I was buying a vehicle with very little mark-up. Mr. Banks was on board with this program from the beginning and this reduced the stress level which usually accompanies purchasing a vehicle. I would suggest to upper management at GM that they hold up the business model at Freeway as an example to all dealerships. Well done. More

no review is really necessary. We know that if we need service on either of our vehicles, Freeway Chevrolet will take care of the problem and return our vehicle fixed and clean.xxxxxxxxxxxxxxxxxxxxxxxxxxx service on either of our vehicles, Freeway Chevrolet will take care of the problem and return our vehicle fixed and clean.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

I would love to commend Connie for her efficiency and I would love to commend Connie for her efficiency and professionalism. I called two weeks prior for a warranty work May 14th appt. but it wasn't on I would love to commend Connie for her efficiency and professionalism. I called two weeks prior for a warranty work May 14th appt. but it wasn't on your books. No worries though, Connie hooked us right up and our car was taken care of while we walked & shopped the mall, courtesy of your shuttle service and Chuck. While we were there we took advantage of your 15,000 mile service tune up - and of course that could always be less expensive in a consumer's mind. What a lovely surprise though that you cleaned and washed my "Great Pumpkin" HHR! Thank you. It's a wonderful little car and I'm always getting comments on it. I recommend your dealership ALL the time. Now I'll recommend your service department as well since you have such a great, smiling staff. It was worth the drive from Casa Grande. One recommendation however; please encourage Chuck, the shuttle driver, to inform all passengers as soon as he meets them, that as a courtesy he closes the door automatically so it doesn't embarrass the rider. (I failed to notice the sign on the opposite side of the van and probably embarrassed my husband when I asked him to close the side door). Other than that small incident it was not too painful of a day to spend money. I appreciate your company. Your receptionist is really sweet too. That's so important! Sincerely, Ellie Marrandette More

Connie Klaver was absoutley great to work with for service on my 2008 Tahoe. We had some minor issues which she fully resolved on our behalf. I look forward to our next visit. The work performed was o service on my 2008 Tahoe. We had some minor issues which she fully resolved on our behalf. I look forward to our next visit. The work performed was of great quality, the prices were very fair, and I was provided with friendly service in the drive and in the shuttle ride to and from work. Thanks! More

I came in for an OIL change--Monday 5-17-2010. Now for the Third time I have to bring back my vehicle to be cleaned--DUE TO GREASE on the DRIVERS SEAT, DRIVERS DOOR, PASSENGER DOOR HANDLE, & DOOR GUAR the Third time I have to bring back my vehicle to be cleaned--DUE TO GREASE on the DRIVERS SEAT, DRIVERS DOOR, PASSENGER DOOR HANDLE, & DOOR GUARDS STEP! I have better things to do than having to make secondary/third trips to the dealership in order to get the vehicle cleaned up! You might want to stress to the mechanics clean your hands and feet before getting into the vehicles! This not only happens from the mechanics but also with the washing crew! As they are wiping down the vehicles they leave greasey finger prints on the steering wheel and inside door panels! This might not show on all vehicles--BUT I have a LIGHT CAMEL INTERIOR and IT SHOWS!!! MS. Farar More

I was impressed with how through Mark check every item of my H2 even the lic.plate light I watched him from a distance service my truck and he did not miss a thing. I will return for future services.I have my H2 even the lic.plate light I watched him from a distance service my truck and he did not miss a thing. I will return for future services.I have bought 3-4 cars from Chapman and you guts are just as good as that location. Thanks, bill More

I had expected to pay for all of the service. Some of which turned out to be warranty. I was pleantly surprised. Connie was very helpful explaining what was warranty and fit me in for the recommended m which turned out to be warranty. I was pleantly surprised. Connie was very helpful explaining what was warranty and fit me in for the recommended maintenance. Greg and Eddie came by to check that I was taken care of. I've used other dealers in the past and Freeway is the best. Great job. Thanks. Jim King More

I was interested in silverados and felt like i could not leave! I said no and no again. I have never been so pressured in my entire life! I would not recommend this dealership too anyone. I feel like if i w leave! I said no and no again. I have never been so pressured in my entire life! I would not recommend this dealership too anyone. I feel like if i went back i would have been pressured because of their repetition and of Lets make a deal. How about lets not and never would i recommend this place or the salesmen to anyone i know. Im sorry I spent my time at that horrible place. More

Dear GM, I would like to thank Chris Esquer for the Dear GM, I would like to thank Chris Esquer for the outstanding service he provides!Because of Chris,I purchased another Chevrolet car.I used to ow Dear GM, I would like to thank Chris Esquer for the outstanding service he provides!Because of Chris,I purchased another Chevrolet car.I used to own Lexus and import vehicles but no more! Freeway Chevrolet has an excellent team and provides outstanding customer service on all levels! Sincerely, Dane Koski More

gooooooooooooooooooooooooooooooooooooooooooooooooooooooo oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood More