Freeway Honda
Santa Ana, CA
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88 Reviews of Freeway Honda
Freeway Honda is great! They did exactly what I wanted. I had to switch from my Acura dealer that closed down. I’ll be back! They did exactly what I wanted. I had to switch from my Acura dealer that closed down. I’ll be back! More
Sales department could do better to make customers felt heard and supported. Your are forgotten as soon as you drive off lot with your new car (even if you have issues or questions) heard and supported. Your are forgotten as soon as you drive off lot with your new car (even if you have issues or questions) More
Inconsistent and Unhelpful Typical dealership problem, salespeople focusing on moving cars quickly and treating customer as a number rather than truly answering to what customer Typical dealership problem, salespeople focusing on moving cars quickly and treating customer as a number rather than truly answering to what customer is looking for and cares about. Also, expect the car buying experience to be inconsistent depending on a number of factors, such as who your salesperson is, who the floor manager is at the time, and, I guess, the financial contribution of your potential purchase (personally speaking, I had different salespeople pressuring me into making a purchase, coercing me into switching a car that I don't want, making last-minute changes on out-the-door price, etc.). Last but not least, don't fall for any pre-deal promises by the salesperson and don't hope for any friendly, helpful, and quality after-sale services, especially from the salesperson, unless you are bringing in more financial incentives (aka sales). With all that said, their non-sales staff are much more courteous, patient, and willing to help. Now, if you're okay with everything just mentioned, feel free to give this place a shot as they seem to know their reputation and relatively poor positioning (especially when better dealers are super nearby) and you may be able to take advantage of that in the buying process. More
Great service even if you don't buy anything Although we did not buy a car, the experience and attention to what our needs were deserve an excellent review. Jorge Esquivel were superior to what w Although we did not buy a car, the experience and attention to what our needs were deserve an excellent review. Jorge Esquivel were superior to what we expected. I must say, that if should you need to make an internet appointment, make sure that it's with Jorge Esquivel. He will work to the best with you in order to make a happy car buying experience. More
Horrible experience Don’t waste your time here. The sales person push leases too much. They “sold” me a car that wasn’t inspected. I agreed to that and i would pick up th Don’t waste your time here. The sales person push leases too much. They “sold” me a car that wasn’t inspected. I agreed to that and i would pick up the car the next day. When I got there they said it didn’t past the inspection and they had to return the car. The funny part is that two day later they had that same car listed for sale. If they didn’t want to sell me a car they should of told me that since the beginning. I instead when to a different dealership and bought a car from them they treat me well ! And plan to go back and purchase another car soon! But don’t go to freeway Honda! More