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Fretz RV

Souderton, PA

4.7
426 Reviews

3479 Bethlehem Pike

Souderton, PA

18964

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426 Reviews of Fretz RV

September 22, 2017

Very happy with Fretz! We are first time RVers and had done lots of research and visited several dealerships. We went to Fretz because we were interested in a Jayco and the More

by AKTJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Myers, Brian Strampel
August 22, 2017

Low pressure, helpful purchase Harris Walters was our salesperson, and he was extremely helpful but did not pressure. Fretz also did an excellent job with the hitch install and show More

by BWCarlisle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harris Walters
August 14, 2017

A great place to purchase an RV! Had a very pleasant buying experience. Purchased a 2017 Micro Minnie. Salesman Harris was helpful and informative. Answered all questions and addresse More

by EdandSharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Strampel, Heather Robinson, Harris Walters
August 14, 2017

Great Experience Not only will we recommend Fretz RV to our friends & family, we would purchase another RV from them in a second. Friendly, honest and accomodating fro More

by Dougrvplus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Wilson, Brian Strampel
August 12, 2017

I Will Be Back We have never camped, or had a travel trailer and I was a little hesitant to make the move. I was looking locally, but not one had trailers under 22 f More

by SamSin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fasci, Brian Strampel, Harris Walters, Andrew Long
August 12, 2017

Best experience We bought a 2010 pop up from Mark, who was fantastic. Kept us informed along the way. Was given a full tour of our new camper and feel confident about More

by Randyandlinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Strampel, Mark Cain
August 12, 2017

Not A Happy Camper Fretz RV would receive 0 stars if given the choice. The right hand doesn't know what the left hand is doing!!!! My son and I drove an hour to look More

by Patti
Customer Service
Recommend Dealer
No
Employees Worked With
Steve Fretz, Harris Walters
Aug 13, 2017 -

Fretz RV responded

Patti, as we told you while you were at the dealership, our inventory is available on a "first come, first served" basis. We do not "hold" inventory with out a deposit. Unfortunately someone purchased the RV you were interested in first. Also, I offered you two other options; one was over your budget, and the other was under your budget. Also, we do take "back up deposits". If the first buyer changes their mind, or if there are complications that prevent them from moving forward with the sale; the vehicle is immediately held for the second buyer and the original buyers deposit is refunded. We don't keep customers deposits, and we feel this is the fairest way to serve our customers.

August 09, 2017

Simply the best I flew in from Denver based on the great things others have said. Very personalized service all the way. They picked me up at the airport and treated More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fasci, Brian Strampel, Harris Walters
August 02, 2017

Great service Luke and Steve were very friendly and helpful. They answered our questions and worked with us to give us a deal we liked. Thanks to them we are the pr More

by JESSE E NEWTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fretz, Luke Wilson
August 02, 2017

Made RV'ing Great Again! Rick Hand "is the man" for RV purchase. We finished the deal Aug 1, and we really can't believe how smooth the transaction was. Rick answered our ques More

by Dennis Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hand, Brian Strampel
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