Fretz RV
Souderton, PA
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422 Reviews of Fretz RV
New to RVing Mike is very informative. He took his time explaining all I needed to know about my rv. I would highly recommend him to anyone. I will be back when I Mike is very informative. He took his time explaining all I needed to know about my rv. I would highly recommend him to anyone. I will be back when I get another rv. More
First time buyers. Worth the three hour trip from NY. Ask for Al Papa. I highly recommend taking a look and checking out their selection. The staff and sales department Worth the three hour trip from NY. Ask for Al Papa. I highly recommend taking a look and checking out their selection. The staff and sales department were very helpful for the first time buyer. We will be back for an upgrade. More
Fantastic Experience This was our 2nd purchase with Peter Polloni , we were treated like family , searched the internet for weeks, and could not find a better deal , this This was our 2nd purchase with Peter Polloni , we were treated like family , searched the internet for weeks, and could not find a better deal , this time we purchased a 2016 Jayco Northpoint , and we could not be prouder of our purchase , thank you Fretz RV for the wonderful experience .Paul and Jill More
Great Experience Just picked up our new Jayco and this dealership is great. We live in NJ and shopped a few dealers in NJ but did not feel as comfortable with them. Just picked up our new Jayco and this dealership is great. We live in NJ and shopped a few dealers in NJ but did not feel as comfortable with them. No hidden fees and everyone was straightforward. Well worth the trip to Fretz!!! Our salesman Bob was excellent, we had our hitch installed and the service department was excellent. Even the financing with Brian was quick, simple, and painless More
First Time Owners After visiting numerous Dealerships to see the various types and models of RV's my wife and I decided to finally purchase a Travel Trailer. We went to After visiting numerous Dealerships to see the various types and models of RV's my wife and I decided to finally purchase a Travel Trailer. We went to Fretz's in April 2016 and met Rick Hand who gave us all the time we needed and patiently answered all our questions as we were first time buyers. Rick walked us through various Campers and based on our needs did not try to sell us something we didn't want or need, We finally decided on the Jay Flight 175 SLX. When we went to pickup the Camper the Service team accidentally cracked the Console in my Tacoma while installing the electric break control. My first thought was, here we go with a whose responsible and whose paying issue. To my surprise and to the Credit of the Fretz's team they immediately stepped up and said they would take care of the issue and pay for it. They did and have. My wife and I have been enjoying our Camper this summer and would highly recommend Fretz's and Rick Hand. More
Service after the sale!!! Purchased a used 2014 Greyhawk 31Ds on June 23, 2016. There were a few minor problems that I found after delivery which I was able to take care of mys Purchased a used 2014 Greyhawk 31Ds on June 23, 2016. There were a few minor problems that I found after delivery which I was able to take care of myself. Second camping trip out the levelers would not extend (turned out to be an electrical problem) and the air conditioner would only blow hot air. (It just happened to be the hottest most humid weekend this summer.) Called my salesman Bob Spack on the Saturday morning and he got someone from service to speak with me about possible solutions. These did not work and an appointment was made with the service department. I dealt with Rachel Rapelje and she was wonderful to work with. She kept me informed of all the status of diagnosing and replacement of the air conditioning unit. They also checked and verified that the electrical system was working correctly and did so as goodwill. I recommend FretzRV as a responsible dealership and that they will take care of your RV "after the sale." More
as long as its a warranty claim Good, they shopped around and got me a good price on tires. Bad, I bought a new tow vehicle and they charged me $50 to set it up but just changed the Good, they shopped around and got me a good price on tires. Bad, I bought a new tow vehicle and they charged me $50 to set it up but just changed the ball height bracket and didn't do anything else. Trailer is currently at Shady Maple RV for its 3rd roof repair, gave Fretz 2 chances on that. More
Great dealership We just purchased our new trailer from Fretz. From my first call, through several visits. The stall were friendly, professional and informative. We ne We just purchased our new trailer from Fretz. From my first call, through several visits. The stall were friendly, professional and informative. We never felt pressured and they took care of every aspect of the sale. Towing vehicle needs and most importantly, patiently answered all my questions like we were the first to ask. I would have no hesitation in recommending this dealership to my friends. Thank you. The McAfee's More
Fretz makes dreams come true! My husband and I started camping with friends and fell in love. We were trying to buy a pop up from a friend, but it was older and never registered. My husband and I started camping with friends and fell in love. We were trying to buy a pop up from a friend, but it was older and never registered. However, it was first bought from Fretz. So, I called to see if there was a way I could register it. That's when I first spoke with Luke. He helped answer all my questions and tried to help me, even though this was not any type of sale for him. He was so helpful!! After realizing we really wanted a new pop up, naturally, I thought of Fretz. That's why we decided to drive from NJ to PA to buy a new pop up. The experience was wonderful, and we were proud new owners of a brand new pop up camper. Down the line, I learned I wasn't the "camper" I thought I would be. We loved our camper, but I wanted something a little bigger with a bathroom and shower. Low and behold, we found our dream camper on Fretz's website. After some back and forth, Luke and Steve (the manager) made our dreams come true. They really listened and worked out the best deal for us to upgrade. We can't explain how happy we are. Fretz is a great dealership and their sales team truly cares. We would go back in a heartbeat and are recommending that our camping friends do the same. Thank you Fretz, and thank you Luke and Steve. What a team, and as my title states, they really do make dreams come true! More
Good Buying Experience We recently purchased a Pleasure Way Class B motor home from Fretz. We were first time RV buyers and had lots of questions. Mike Myers, our salesman a We recently purchased a Pleasure Way Class B motor home from Fretz. We were first time RV buyers and had lots of questions. Mike Myers, our salesman answered them all and gave us lots of good advice. He is a RVer himself so we greatly appreciated his insight. He gave us a fair price and never pressured us. I would highly recommend him and Fretz RV! More










