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Friendly Ford

4.8

206 Lifetime Reviews

2250 South Road, Poughkeepsie, New York 12601 Directions
Sales: (845) 462-1900

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206 Reviews of Friendly Ford

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October 10, 2018

"First service"

- Kitty29

Welcomed immediately. Service advisor listened to my concern, although simple to most( a fuse), and took time to explain what happened. Even though I originally signed up for a ride to work, they accommodated me to wait for my vehicle. There was beverages and snacks to enjoy.

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Recommend Dealer
Yes
Employees Worked With
Leroy Porter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dennis Cialini
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 27, 2018

"Excellant customer service with no high pressure sales."

- my car

Leroy our salesman was great, we knew what we wanted and he handled everything quickly and with no added pressure. After recently going to another dealership and getting the high pressured sales pitch Leroy was exactly what we needed. When we went to pick up our vehicle Leroy and Jeff moved thinks along there was minimal wait. The transaction did not have me sitting at the dealership for hours. Thanks guys for the great customer service.

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Recommend Dealer
Yes
Employees Worked With
Leroy Porter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Townsen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 26, 2018

"Excellent"

- Saniyah12

I had a very good experience at friendly Ford The sales person was very kind I would recommend anybody that's looking for a car to come to this dealership they will be treated very well

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Recommend Dealer
Yes
Employees Worked With
Leroy Porter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 15, 2018

"Excellent customer service , friendly, fast transaction , "

- 123

I find a suv while I was pricing my pickup track on kbb I callled the dealership and spoke with the manager I drove there I liked the vehicle as described less then two hours I trade in mine and drove the new vehicle home . Excellent service , Freindly , fast what can you ask for more . Thank you

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Recommend Dealer
Yes
Employees Worked With
Lou Dimiceli
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 27, 2018

"Excellent Customer Support from Start to Finish!"

- Linda L.

This was my best experience purchasing a car. I said I MIGHT want to trade in my 2012 fusion for a 2018 fusion. Victoria found 2 cars that met my criteria. She made an appointment for me to meet with a sales representative at my convenience. Leroy Porter listened to my budget concerns and worked with Robert Pucher to make the trade in and car price fair and affordable. Jeff Townson is the first finance guy that I've ever liked. He actuality listened to why I think extended warranties are a waste of money and carefully explained why computers and safety systems have made these more valuable than in the past. We found a plan that made sense for me and worked with my budget. At no time was I pushed. Everyone supported my needs and realty listened to understand what I needed to make this purchase a reality.

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Recommend Dealer
Yes
Employees Worked With
Leroy Porter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bobby Pucher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Townsen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Victoria Gentile
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 26, 2018

"Recall ford ranger"

- grod0208

Service department was great and courteous.staff was professional and polite.matt(service professional) was straight and honest.need more people like that.thank you.

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Recommend Dealer
Yes
Employees Worked With
Leroy Porter
Matt Donaruma
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Victoria Gentile
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 24, 2018

"Service "

- JerseyDoc

Pleasant, professional, courteous, efficient. The only thing that could make it better was a car wash 😄. All issues were explained thoroughly. Appropriate recommendations were made. I do appreciate the service when it goes this way.

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Recommend Dealer
Yes
Employees Worked With
Dennis Cialini
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Parrella
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 24, 2018

"New F350 crew 2019"

- Lawnboy

I know now why they call it friendly Ford Shane my sales person took exceptional care of me and went above and beyond to make me a happy customer also the finance team and managers were exceptional

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Recommend Dealer
Yes
Employees Worked With
Shane Mckay
August 15, 2018

"Great service!"

- Tuesday

Friendly has always been great for service. It was the deciding factor in my last vehicle purchase. Once the sale is done, it's all service. These guys are kind, honest and do what they say they'll do. Easy to work with!

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Recommend Dealer
Yes
Employees Worked With
Dennis Cialini
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Keith Rosier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 14, 2018

"Recent service"

- Dan

Had my vehicle in recently for service.. The service techs ( Tom, Matt & Mile) are quite accommodating and take the time to explain the work done as well as other items that may have been noticed. Another thing I like and have used is Freindly Fords loaner vehicle program, when my vehicle is in for service, I find this to be a great incentive.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Matt Donaruma
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Parrella
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mike
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