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Friendly Honda of Springfield

Springfield, IL

not yet
rated
610 Reviews
Call Dealership (217) 547-0750
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2500 Prarie Crossing Drive

Springfield, IL

62711

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610 Reviews of Friendly Honda of Springfield

April 21, 2022

I was able to schedule my service for a time that was convenient for me. The employees were friendly and efficient. My car was ready to go within a reasonable amount of time. A very positive experience. More

by HMT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Briggs, service advisor
Print
Apr 26, 2022 -

Friendly Honda of Springfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Honda of Illinois Team

April 15, 2022

Very good, friendly, timely, personable, prompt, helpful, clean, pleasant, informative, nice, kind, appropriate, and understanding. More

by jgring659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Griggs
Print
Apr 20, 2022 -

Friendly Honda of Springfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. - The Honda of Illinois Team

April 05, 2022

Pleasant, friendly service staff. Car serviced in timely manner. Received Free car wash with routine maintenance service. More

by tcmalone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Griggs
Print
Apr 08, 2022 -

Friendly Honda of Springfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - The Honda of Illinois Team

March 31, 2022

Have dealt with Chris since 2007 he has always been very helpful and courteous in our dealings. Would defiantly recommend him to my friends and relatives. More

by oaevx6264
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rude
Print
Apr 04, 2022 -

Friendly Honda of Springfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Honda of Illinois Team

March 25, 2022

The lady managing the process was excellent and efficient. The price fully understood and I appreciate that. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe
Print
Mar 30, 2022 -

Friendly Honda of Springfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Honda of Illinois Team

March 24, 2022

They answered my questions about the age of my car, oil usage and did a thorough maintenance on it. More

by spick1637
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name
Print
Mar 29, 2022 -

Friendly Honda of Springfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Honda of Illinois Team

March 18, 2022

Waiting area is clean and comfortable service agent was courteous and knowledgeable. Technicians completed the job in a reasonable time frame. More

by Cindyk2510
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Print
Mar 23, 2022 -

Friendly Honda of Springfield responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. - The Honda of Illinois Team

March 11, 2022

Service was prompt and courteous. Offices were clean. No problems with service at all. Would recommend service department. More

by N/a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauterback
Print
Mar 16, 2022 -

Friendly Honda of Springfield responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. - The Honda of Illinois Team

March 10, 2022

Always first class service. The time required to close the deal was minimal. Pleasant experience. More

by johnwbriggs56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pedraza
Print
Mar 15, 2022 -

Friendly Honda of Springfield responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - The Honda of Illinois Team

March 07, 2022

Great service and excellent communication. Job done in good time and price was fair. Service writer was ver professional and courteous More

by dhazen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe
Print
Mar 10, 2022 -

Friendly Honda of Springfield responded

Thank you for this amazing review! We really appreciate your business. - The Honda of Illinois Team

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