Friendly Honda of Springfield

Don Lord and Amanda Thanks to Don Lord and Amanda in the Service dept! on 8/13/18 I was running errands and found myself stranded with NO POWER, rolled into Shell station Thanks to Don Lord and Amanda in the Service dept! on 8/13/18 I was running errands and found myself stranded with NO POWER, rolled into Shell station, called Honda, had to be towed. Honda provided me with a loaner. I received a call that it was a wiring problem, expensive! Amanda & Don sent the Honda Corp a fax and it was covered under Honda! So grateful to both or them! Don also fixed the recall on the battery box! Honda has been our family's choice since 1987! I have bought 5 new Hondas of which 3 are still on the road and being driven by family! Honda's customer service and their timeless vehicles are what keep people buying them! Excellent isn't a good enough rating! Superbly Excellent! More

New keys The costs of services are rocketed too high for the services. In my opinion they are NOT within reasonable. It doesn’t completed four days later than The costs of services are rocketed too high for the services. In my opinion they are NOT within reasonable. It doesn’t completed four days later than predicted. I don’t feel that it’s reasonable. There are no competitive and I had no choices but use dealership services. It’s ripped off. More

Awesome! Mason and James did a great job getting me in a new accord. Process was smooth and had a very good experience with this dealership. Mason and James did a great job getting me in a new accord. Process was smooth and had a very good experience with this dealership. More

Pleasant experience! I was given a time table for the work to be done. When finished, I was given an overview of several checks that had been performed and walked to the d I was given a time table for the work to be done. When finished, I was given an overview of several checks that had been performed and walked to the desk where any paperwork would be finished. More

Good experience Great mileage on my vehicle so far. Hard to find s light interior. Color I chose may show dirt easily but nothing in stock that met my requirements in Great mileage on my vehicle so far. Hard to find s light interior. Color I chose may show dirt easily but nothing in stock that met my requirements in a new vehicle. More

Bought a new car I had done research and came to Honda because of the 2018 rating. I was greeted outside by Mark who was a fantastic, no pressure, up front with facts I had done research and came to Honda because of the 2018 rating. I was greeted outside by Mark who was a fantastic, no pressure, up front with facts salesman. I did visit another used car dealership before returning to Honda where I bought a 2018 CRV More

Great service staff Very courteous staff. Service member came to waiting area to explain my service. Very pleased with service personnel as always. Thanks to all of you Very courteous staff. Service member came to waiting area to explain my service. Very pleased with service personnel as always. Thanks to all of you. Ron More

Quick fix Took it in having some problems with transmission and they fixed the next day , turns out it was only a wire so even thought it was $107 for it all is Took it in having some problems with transmission and they fixed the next day , turns out it was only a wire so even thought it was $107 for it all is rather be safe than sorry More

Honda car favorite Have bought numerous Honda vehicles and have always been pleased and enjoyed driving them. This was I believe 5th Honda and have test drove other vehi Have bought numerous Honda vehicles and have always been pleased and enjoyed driving them. This was I believe 5th Honda and have test drove other vehicles but continue to come back to Honda to purchase. More

Car service Sending daughter to college. Wanted element checked. They seemed confident car was ready and safe for my daughter. I was called promptly and advised o Sending daughter to college. Wanted element checked. They seemed confident car was ready and safe for my daughter. I was called promptly and advised of car status and cost More