Friendly Honda of Springfield

Good overall dealership with excellent service. They respond well with any problems and are easy to work with. respond well with any problems and are easy to work with. More

The dealership was very professional and efficient. I appreciate the kind and pleasant Atmosphere at this location appreciate the kind and pleasant Atmosphere at this location More

My 2019 Honda Civic had to be towed in as it wouldn’t start. They got me diagnosed and repaired in a week. During Covid that’s a pretty good turn around for an unscheduled drop off. Of course I would ha start. They got me diagnosed and repaired in a week. During Covid that’s a pretty good turn around for an unscheduled drop off. Of course I would have loved to have it done immediately upon drop off but the fact remains they couldn’t control there was a weekend in there and the part took two days to arrive as well. I would have liked to not be the one calling in once a day for an update, but during Covid work loads have been greater and help less so it takes time. I understand that things are different now and am simply glad my car is back working again. More

The salesperson I dealt with was professional, knowledgeable, and friendly. Mello worked hard to source a new Honda Accord for me. knowledgeable, and friendly. Mello worked hard to source a new Honda Accord for me. More

Excellent service. My appointment was at one but they were able to get me in earlier. They explained all the work completed. I would recommend them to a friend. were able to get me in earlier. They explained all the work completed. I would recommend them to a friend. More

They are always nice and kind. They always do good work. They always keep me informed as to what's going on. They always keep me informed as to what's going on. More

Great service and 100% trustworthy. I would not hesitate to recommend and I will be back. Thank you. to recommend and I will be back. Thank you. More

The service at the Honda dealership in Springfield Illinois is superb. From the receptionist that answer the phone to the men in the service department Are so friendly and nice. Illinois is superb. From the receptionist that answer the phone to the men in the service department Are so friendly and nice. More

Excellent customer service. They arranged for our car to be shipped to Philadelphia in a timely manner. I would recommend this dealership to others. Tobin was great to work with. be shipped to Philadelphia in a timely manner. I would recommend this dealership to others. Tobin was great to work with. More

I usually have a good review for Honda. Afterall, their waiting area is comfortable and they provide great snacks and drinks for “waiters.” But there was no courtesy shuttle and TV channels were picked by waiting area is comfortable and they provide great snacks and drinks for “waiters.” But there was no courtesy shuttle and TV channels were picked by the receptionist. The most disappointing part of my visit was discovering they hadn’t checked either of my air filters (didn’t notice this until I got home). Looking at my last bill from there, neither were checked then either. Amanda who checked me in was wonderful but the grumpy guy who checked me out was not. I was very disappointed in this visit. More