Friendly Honda of Springfield

Purchased vehicle 4 hours away, assured vehicle ok. 2nd day had problem and contacted dealership and did not get one return phone call, one text that service manager would call me and never received any re day had problem and contacted dealership and did not get one return phone call, one text that service manager would call me and never received any response. Would definitely not deal with again. More

Test drove and bought a Honda all in one day. Salesman was nice and not high pressure. The whole sale went smoothly. was nice and not high pressure. The whole sale went smoothly. More

Good overall dealership with excellent service. They respond well with any problems and are easy to work with. respond well with any problems and are easy to work with. More

The dealership was very professional and efficient. I appreciate the kind and pleasant Atmosphere at this location appreciate the kind and pleasant Atmosphere at this location More

My 2019 Honda Civic had to be towed in as it wouldn’t start. They got me diagnosed and repaired in a week. During Covid that’s a pretty good turn around for an unscheduled drop off. Of course I would ha start. They got me diagnosed and repaired in a week. During Covid that’s a pretty good turn around for an unscheduled drop off. Of course I would have loved to have it done immediately upon drop off but the fact remains they couldn’t control there was a weekend in there and the part took two days to arrive as well. I would have liked to not be the one calling in once a day for an update, but during Covid work loads have been greater and help less so it takes time. I understand that things are different now and am simply glad my car is back working again. More

The salesperson I dealt with was professional, knowledgeable, and friendly. Mello worked hard to source a new Honda Accord for me. knowledgeable, and friendly. Mello worked hard to source a new Honda Accord for me. More

The service at the Honda dealership in Springfield Illinois is superb. From the receptionist that answer the phone to the men in the service department Are so friendly and nice. Illinois is superb. From the receptionist that answer the phone to the men in the service department Are so friendly and nice. More

Excellent service. My appointment was at one but they were able to get me in earlier. They explained all the work completed. I would recommend them to a friend. were able to get me in earlier. They explained all the work completed. I would recommend them to a friend. More

Great service and 100% trustworthy. I would not hesitate to recommend and I will be back. Thank you. to recommend and I will be back. Thank you. More

They are always nice and kind. They always do good work. They always keep me informed as to what's going on. They always keep me informed as to what's going on. More