Friendship Ford of Lenoir

I waited a while to do a review, just because I've been bamboozled in the past by dealerships, so when it came down to it, I was honestly terrified. But I honestly think Cameron did an amazing job. This h bamboozled in the past by dealerships, so when it came down to it, I was honestly terrified. But I honestly think Cameron did an amazing job. This has been my first car that hasn't been a complete jalopy. Customer service and just the help was wonderful. This car has made me cry on more than one occasion, knowing I have a truly reliable car. So I can't express how thankful and grateful I am! More

I am satisfied with my car that I got from this dealership. However, there is something sketchy going on within the finance team. The car was priced as $24,998. I was offered $10,000 for my car and dealership. However, there is something sketchy going on within the finance team. The car was priced as $24,998. I was offered $10,000 for my car and I took the offer of $10,000. They upped the price of my car from $24,998 to $27,056 stating that my car was actually worth $8,000 and put the extra $2,000 into the price of my car with the title fee and license fee. This team NEVER told me my car was actually worth $8,000 and that $2,000 was going to be used to increase my total car payment. When confronted, the team said they didn’t put the amount into the paperwork because there wasn’t a spot for it. Why isn’t there a spot for it? That’s a red flag in my opinion. When asked why they didn’t tell me verbally, they said they don’t share it because they don’t have to and they aren’t obligated to share that information. The guy said “we just expect you to be able to understand”. I don’t trust this company. If you go here, buyer beware. They’ve lost all my future business. More

I liked the service I got. It was timely and they kept me informed of how things were going. Great Service Department It was timely and they kept me informed of how things were going. Great Service Department More

Great place . ...wonderful staff. They were not only helpful but a lot of fun to deal with. They made waiting on my new Maverick so worth it. ...wonderful staff. They were not only helpful but a lot of fun to deal with. They made waiting on my new Maverick so worth it. More

This dealership is running a bait and switch. They advertise a car online at a good price and when you contact them oh it's suddenly sold but let's help you find another. So I contacted them agai They advertise a car online at a good price and when you contact them oh it's suddenly sold but let's help you find another. So I contacted them again a couple days later under a different name and they still have the car for sale. I will be contacting the ftc and any agencies with all my correspondence with them. BUYER BEWARE!!!! More

Fantastic and friendly people. Chris took a special interest and maintained personal contact throughout my search. I would recommend this dealership! Chris took a special interest and maintained personal contact throughout my search. I would recommend this dealership! More

Very well impressed at the way they handled things and got me into my new truck! Would recommend to anyone! Johnathan was a big help! Thanks man! got me into my new truck! Would recommend to anyone! Johnathan was a big help! Thanks man! More

We drove 2 hours to Friendship Ford of Lenoir for a truck we saw online not knowing what to expect from the staff. They were phenomenal. The atmosphere was very comfortable and they exude the friendship and we saw online not knowing what to expect from the staff. They were phenomenal. The atmosphere was very comfortable and they exude the friendship and caring mentality in all staff. Jonathan Williams went above and beyond to make sure we got everything we wanted. He put us at ease from the moment we stepped on the lot. He was knowledgeable about the truck and was able to answer all of our questions. He was personable and made sure we were comfortable with every step. I cannot say enough good things about Jonathan or the dealership. It was the most pleasant experience I have had purchasing a new vehicle. It was worth the drive! Their price was thousands below Kelley Blue Book and they gave me a fair deal on my trade. Go see them if you want to be taken care of and treated like family! Actually better than Family. More

Wonderful dealership friendly knowledgeable people Quality work nice atmosphere thank you so much Very caring about the problems with my vehicle. I definitely recommend This dealer Quality work nice atmosphere thank you so much Very caring about the problems with my vehicle. I definitely recommend This dealer More

Responded to my inquiry within minutes. Sent me pictures. Could not have been more helpful. I drove to Lenoir, NC, Sunday. I spent the night and purchased the ‘18 Porsche Panamera Monday morning. Could not have been more helpful. I drove to Lenoir, NC, Sunday. I spent the night and purchased the ‘18 Porsche Panamera Monday morning. More