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Front Royal Ford - Service Center
Front Royal, VA
492 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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492 Reviews of Front Royal Ford - Service Center
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September 02, 2021
I am always happy with the service I receive at Front Royal Ford. Everyone in the service department has always been gracious, but I especially like dealing with Zach Orndorff; he explains things thorou Royal Ford. Everyone in the service department has always been gracious, but I especially like dealing with Zach Orndorff; he explains things thoroughly and answers all my questions. He is a great guy to deal with, and I’m glad you have him on your staff! More
by 1.mom.malcom
Verified CustomerEmployees Worked With
September 01, 2021
I've had 2 service experiences with Front Royal Ford, and both have been excellent. I live 1/2 mile from Malloy Ford, and although Front Royal Is a lot further away, their service is better. Front Royal Ford both have been excellent. I live 1/2 mile from Malloy Ford, and although Front Royal Is a lot further away, their service is better. Front Royal Ford will be my service choice into the future. I might add that the waiting area is pleasant to wait in. More
by westie777
Employees Worked With
August 26, 2021
Very good dealership, I would highly recommend Front Royal Ford . Great sales people and great deals and great service. Always have a good selection of vehicles. Royal Ford . Great sales people and great deals and great service. Always have a good selection of vehicles. More
by jds104-1
Employees Worked With
Other Employees :
Tim Whittaker, Billy Albright, Kirsten Parker, Steve Sarecky, Hamza Saeed, John Aguilar
August 23, 2021
Very friendly and professional at all times. I have been dealing with them for over 40 years. Have purchased 3 vehicles from them in the past dealing with them for over 40 years. Have purchased 3 vehicles from them in the past More
by bettymartin0849
Employees Worked With
August 23, 2021
While they did the basic services I asked for (inspection, oil change, tire balance and rotation), they had my truck from Sunday afternoon to Thursday and never called me to tell me anything. Th (inspection, oil change, tire balance and rotation), they had my truck from Sunday afternoon to Thursday and never called me to tell me anything. This is why I stopped going to this shop. More
by jeffallenenterprises
August 23, 2021
Oil change, tire rotation and inspection all completed and super quick. Satisfied with service! I still need to go back for a window seal replacement, but they were great. and super quick. Satisfied with service! I still need to go back for a window seal replacement, but they were great. More
by msnmyma24
Employees Worked With
July 30, 2021
Service personal were polite and responsive. Service appears to have done properly. I had no idea that the tires or breaks were so warn. I was disappointed that the intermittent 'Check Park Aid' message appears to have done properly. I had no idea that the tires or breaks were so warn. I was disappointed that the intermittent 'Check Park Aid' message did not happen while they had it. More
by Bbrackman
Employees Worked With
Kristen Peterson, John Aguilar
July 30, 2021
I brought my truck in for a oil change. The staff was very polite and professional. I recommend this dealership to not only purchase a new ford but also for their high quality maintenance department. very polite and professional. I recommend this dealership to not only purchase a new ford but also for their high quality maintenance department. More
by Jda88
July 26, 2021
It would be helpful to be able to schedule service instead of first come first serve. Having customers line up before the service department opens is a strange practice in my opinion. instead of first come first serve. Having customers line up before the service department opens is a strange practice in my opinion. More
by chad.wray
July 26, 2021
very nice, friendly service, car was done in just a couple of hours. Look forward to dealing with the service dept again, As always service people are very helpful, Thanks couple of hours. Look forward to dealing with the service dept again, As always service people are very helpful, Thanks More
by GRL3
