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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.3
509 Reviews

509 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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June 15, 2024

I was misled multiple times regarding service time for my vehicle. I left multiple messages for a service manager and also a general manager to return my calls. Neither one occurred. Service writer argued wi More

by cmcdole61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Weems
June 13, 2024

Randy did an excellent job taking care of all the things that my vehicle needed. Will definitely continue using Frontier Dodge. More

by LL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Westmoreland
June 01, 2024

It was a pleasant experience. The staff was very responsive and friendly. I like the fact that they were very upfront and honest. I will definitely return and advise you to frien More

by G U Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessio Miceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Randy with the Service Department was excellent to deal with and kept me updated as to the status of our vehicle. Can’t say enough about their Service Department. More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Westmoreland
May 27, 2024

John was very helpful and made the process very easy. Thank you so much John! More

by Vero_m80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sanchez
May 20, 2024

6 month service checkup came with free oil change, cool. I told them to take a look at the uconnect screen bc it keeps saying device not supported for no reason. Didn’t happen but other than that I’d say ev More

by Frawieler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
May 19, 2024

They were able to get my vehicle in and complete the requested work very quickly. More

by KHughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessio Miceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Great service on my vehicle and the staff where very knowledgeable and polite. Provided excellent service! More

by miketrotty28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessio Miceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Service writer did an excellent job in taking order and following through until completion. Micah did great More

by dbrasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
May 07, 2024

Amazing service and very fast response to any questions I had. Very trustworthy and excellent More

by l.salazar98.ls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sanchez
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