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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.2
545 Reviews

545 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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February 07, 2025

Timely and quick with friendly and courteous service. Everything from start to finish was a breeze. More

by 1SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

They do good service when I bring in the vehicle to be work on and let me know what the problem is More

by josealaniz60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
January 29, 2025

Cheyenne was non-existent during my vehicle repair. Vehicle was there for 6 days and I never received a single update. I had to call on 2 different occasions to find out the status and she was just as More

by Viviana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheyenne
January 24, 2025

I made an appointment to have my car looked at and wasn't informed they would have my car in the shop for multiple days until I called at the end of the day and was told they haven't done anything with my ca More

by bow
Recommend Dealer
No
Employees Worked With
unknown
January 23, 2025

I was in a bind and thought I was having transmission issues. They quickly diagnosed my issue, ordered parts, and fixed my vehicle sooner than expected! More

by cfchrysler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne
January 22, 2025

Poor communication, had to call several times myself for updates, only to be told another few days. More

by cnskeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
January 19, 2025

Not great but good experiences with this dealership. We love Jeeps so we dealt here. More

by I.cansino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
January 14, 2025

They have a major lack of communication when it comes to service work and their procedure More

by thomash0852
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alessio Miceli
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

It took 2 days and $1300 to replace the batteries in my diesel. It should have been a hour job. After the fact I called other mechanics and was quoted $800. There was no communication, it took 1.5 continu More

by gimmibeads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
December 05, 2024

Rudy was quick, friendly and went above and beyond to make my visit as pleasent as possible . More

by Steaton04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
2
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