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Frontier Ford - Service Center

Santa Clara, CA

4.6
481 Reviews

481 Reviews of Frontier Ford - Service Center

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March 05, 2025

Fast, courteous, on time. Work was done well. They provided shuttle service to my home and back. Thanks, More

by chopbros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
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Mar 06, 2025 -

Frontier Ford responded

Thanks! We’re thrilled to hear you had a great experience with us. Our team works hard to provide top-notch service, and we’re glad the shuttle service made your visit even better. We appreciate your kind words!

March 01, 2025

I got an oil change from my Maverick and it was fast and efficient. I would go back. More

by ctamatt2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Stitch
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Mar 03, 2025 -

Frontier Ford responded

Thanks for the great feedback! We're thrilled to hear that you had a fast and efficient oil change experience with us. We look forward to seeing you again for your next maintenance visit!

March 01, 2025

My sales man Mike marufo was excellent and why I returned to frontier ford to buy another truck More

by cwyand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Marufo
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Mar 03, 2025 -

Frontier Ford responded

Thanks for the fantastic feedback! We're thrilled to hear that Mike provided excellent service and that you've chosen Frontier Ford again for your truck purchase. We appreciate your loyalty and look forward to serving you in the future!

March 01, 2025

Jose provided excellent customer service - this was my first time there - He explained all the details and how long will it take - was willing to get me Lyft but I decided to wait - work was done in the t More

by ZIAMSYED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose G.
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Mar 03, 2025 -

Frontier Ford responded

Thank you! We're thrilled to hear about your positive experience with Jose. Providing excellent customer service is a top priority for us, and we're glad he made your first visit enjoyable. We appreciate your feedback and look forward to seeing you again soon!

February 28, 2025

Thank you Raymond for all of your help truly appreciate when things go smoothly and on a timely manner. More

by maggie_smiling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nunez
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Mar 03, 2025 -

Frontier Ford responded

Maggie, we’re thrilled to hear you had such a positive experience! Your appreciation for timely support means a lot to us. We’re always here to help ensure everything runs smoothly. Thanks for taking the time to share your feedback!

February 28, 2025

Como siempre un excelente servicio y la mejor atención Muchas gracias para leo por la asesoría More

by castillo.ernesto88
Recommend Dealer
Yes
Employees Worked With
Leo
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Mar 03, 2025 -

Frontier Ford responded

¡Gracias, Ernesto! Nos alegra mucho saber que tuviste una excelente experiencia. Leo agradece tus amables palabras y siempre está aquí para ayudarte. ¡Esperamos verte de nuevo pronto!

February 28, 2025

Honest and dependable. Leo was great. He provided me with a full explanation of damages within hours, and he was able to provide information to my insurance agent. He was v More

by SHARONSYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Mar 03, 2025 -

Frontier Ford responded

Thank you, Sharon! We're thrilled to hear about your positive experience with Leo. Our team takes pride in being honest and helpful, and it’s great to know that Leo provided the support you needed. We appreciate your feedback and look forward to assisting you again!

February 28, 2025

Thank you Ford for such great service. Edward was amazing, very helpful, good assistance on required services! More

by gjufiar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
Mar 03, 2025 -

Frontier Ford responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Edward. Our team is dedicated to providing top-notch service, and your feedback makes it all worthwhile!

February 27, 2025

I really appreciated Leo’s clear explanation of the issues and his recommendations on what to do next. More

by EUGENECHUNG73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Caudillo
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Mar 03, 2025 -

Frontier Ford responded

Thank you, Eugene! We're thrilled to hear that Leo provided you with clear explanations and helpful recommendations. We strive to deliver great service and support, and your feedback motivates us to keep it up!

February 26, 2025

The cap of anti freeze is loose and it leaks over the reservoir overflow after I turn the engine off. More

by EDYBARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Feb 27, 2025 -

Frontier Ford responded

Thanks for your feedback! We're glad you enjoyed your experience overall. We appreciate you bringing the cap issue to our attention, and we'll ensure our team looks into it for improved quality. Your input helps us serve you better!

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