Frontier Ford - Service Center

Frontier Ford responded

We are thrilled to hear about your positive experience with our oil change service! Your feedback about our quick turnaround time means a lot to us. It's wonderful that you recognized some of our team members - we take pride in building lasting relationships with our customers. We're honored that you consider Frontier Ford the top choice for your Mustang's service needs. Your trust in our expertise with your vehicle is greatly appreciated.

Frontier Ford responded

We truly appreciate you taking the time to share your wonderful experience with us. Your kind words about our sales team's helpfulness during your Sunday afternoon visit and John's dedicated service throughout the process mean so much to us. We understand that car service can sometimes feel overwhelming, and we're delighted that our team was able to guide you through each step with care and attention. It's feedback like yours that reminds us why we're passionate about providing exceptional service to every customer who walks through our doors. Thank you for choosing Frontier Ford and for recognizing the hard work of our team members.

Frontier Ford responded

That's excellent to hear! We're so glad you were processed on time and that your repair was performed within the hour as promised. We appreciate you acknowledging our efficiency and timely service!

Frontier Ford responded

That's excellent to hear! We're so glad you appreciated the professional way your vehicle's servicing was handled. We especially value your feedback on the video explanation of recommended additional work—we find it's a great way to provide clarity and transparency. Thank you for sharing your positive experience!

Frontier Ford responded

We are delighted to hear about your positive experience with Leo as your service advisor. It is wonderful to know that Leo's smart, responsive, helpful, and patient approach made your service experience exceptional. We are pleased that he communicated the status of your service really well and was easy to work with. Your feedback about Leo being the most important person at the dealership truly highlights the value of excellent customer service. Thank you for taking the time to share your experience with us and we look forward to seeing you next time.

Frontier Ford responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that Raymond exceeded your expectations and earned your trust through his commitment to following through on what he promised. It means a great deal to us that his careful attention to the details of your experience made such a positive impression. Raymond and our entire team work hard to build genuine relationships with our customers, and your feedback confirms we are on the right track. We truly appreciate your business and look forward to serving you again in the future.

Frontier Ford responded

We are delighted to hear about your positive experience with Frank and our team, Vanessa! It's wonderful to know that you were able to ask all your questions before approving services and that our staff took the time to explain everything clearly. We're especially pleased that our team member went the extra mile by showing you both the computer images and checking your car in person to help you understand the details better. Your feedback about our helpful and thorough service means a lot to us. Thank you for choosing Frontier Ford, and we look forward to seeing you next time!