Frontier Toyota

On 1/3/19 my wife took the car to Frontier Toyota for the first scheduled service and during the service, the dealer scratched both sides of the car (right fender and left quarter panel). The reason I know this was done at the dealer is because after the service we only stopped at a client’s house and drove the car home. This is not a daily driver, this car is a 2018 4Runner with only 700 miles with special paint Pearl Blizzard paint, which we paid $500 extra and is now ruined. My rating is zero stars, but there is no such option. Go somewhere else for service!

A HUGE THANK YOU to Jeff Johnson for an amazing car buying experience. I highly recommend doing business with them. I bought a 2018 Toyota Tundra and found Jeff gave the best price and straightforward, no pressure transaction. I Internet shopped 52 dealers and Jeff's attentiveness and professionalism was above and beyond all the other dealers. The in dealership experience was no different. Absolutely amazing and refreshing. No pressure and no expectations. The flight from Capitola to Valencia was more than worth it!

I changed my mind to post it for now. I changed my mind to post it for now. I will update later. I will update later. Thank you so much

ALI HERNANDEZ is the BEST salesperson! If anyone can make it happen its ali!!! He pushed and pushed to make sure I got into a safe and affordable car! I love my RAV 4 and he really worked magic! Thank you so much Ali! Thank you for always helping me out!!!! You honestly are the best! (:

Our 2018 RAV4 purchase at Frontier Toyota was the best vehicle buying experience I have ever had. Since we were purchasing a Toyota, the quality of the vehicle was not in question which leaves our fate in the hands of the person connected to our link through the Costco auto purchasing program. We couldn't have been more fortunate to meet Jeff Johnson. Credit where credit is due goes to Jeff as internet manager and a genuinely nice guy who patiently answered all our questions, explained features, demonstrated functions and, always with polite consideration to our comfort and need for personal exchanges along the way, filled in and stepped back at all the right times as if we were buying from a trusted neighbor who happened to work there. He not only possesses all the necessary knowledge and vehicle familiarity, but also the non-pressured helpfulness and friendliness you WISH you were going to encounter at an auto dealer. Missing at Frontier was any off-putting slick smarminess or aggressive fake friendliness so often experienced and expected from salespeople. And there was no dancing around, only straightforward answers and honest effort to meet our needs. We were pleased with the vehicle, the features and the final cost. The entire process was anxiety-free including the smooth, efficient and friendly contract signing consultation with Philip. I only want to buy vehicles from Frontier from now on. Thanks for treating us like neighbors.

The service on my vehicle was done very quick and professional ..The mechanic was extremely informative and explained in detail the problems I had with the vehicle..

Super happy with my experience at Toyota on 5/26/18. Leon was super patient and helpful helping me decide on the perfect car for me. Greg was also helpful in the finance part of it. They both made my mom and I feel like Toyota VIPs! I left happy with a beautiful red CH-R??

My family and I have ALWAYS purchased our cars from Hamer Toyota. A month or so ago, my dad and I decided to just stop by Frontier to check out the Tacoma and the 4Runner. We live in Santa Clarita so it was more convenient than to drive all the way out to Hamer just to look at vehicles. That day we met Carlos Menjivar and loved him! We ended up not going back to Hamer and went to Frontier yesterday to purchase my Tacoma TRD Sport ONLY BECAUSE of Carlos. Carlos provided excellent customer service and we had a great time with him! He is so helpful and always has customers needs in mind. We also met Alma and Norm as well who were amazing, helpful, and friendly! Thank you so much for providing the best customer experience! This was my first vehicle purchase on my own and these 3 eased my stress. We will now be coming back here due to Carlos, Alma, and Norm :) my grandpa is thinking about purchasing a Toyota so we will definitely be contacting Carlos again if he decides to do so. - Lauren A.

We purchased a new 2017 Sienna from Frontier in January 2018. Sergio Chavez was the sales representative who greeted us when we first visited and later contacted us for a follow-up visit. We also met with members of the management team in negotiating a purchase price. Mr. Chavez and the entire team were extremely courteous and professional throughout the entire process. We visited many Toyota dealerships during late 2017 and early 2018, and the Frontier staff were far more pleasant than the individuals we encountered at other dealerships. We are extremely pleased with the treatment we received from Mr. Chavez and his colleagues. The next time we are in the market for a car, our first visit will be to Frontier Toyota.

Valerie Reynoso has helped us several times to service our Toyota. She has exceptional customer service and genuinely cares for her customers. She is a keeper!