Mike Smith was awesome to work with. Very thorough, helpful, went above and beyond with his amazing service. I love my new EcoSport and w leasing. I did receive a letter in the mail from Fuccillo's 1 day after driving away with my new vehicle. Mike had been in touch with me for over a week so the General Manager could have held up the letter. It in my eyes was was undermining Mike's efforts. It offered more $ then what I received, a $10 Target Gift card for attending the promotion along w a# for a chance to win $5000 cash again the letter was received on 2/13 for an EcoSport promotion on 2/13 after I drove away on 2/14 w my new leased EcoSport. I could see if everything happened on a moment's notice, but again I had been communicating w Mike for just over a week. The General Manager should be more in tune with his Reps I'mbsure he had to have been involved w my lease and vehicle at some point...very un-professional. Mike Smith top notch Rep you should promote Mike and hire more people like him. Especially when you're management/leaders seem complacent and out of touch. I'd give Rich Artigiani a minus Star - ⭐ if I could. I was pissed when I opened my mail on 2/13.