Kenny Lau was awesome. He found a common bond and worked with me without being forceful or pushy. He was understanding and didn’t use all of those sales tactics I hate. The sales manager (Heath I think) not so awesome. He is pushy and speaks to buyers as though they are stupid. Telling me to pick up an extra shift to afford my payment. Who does he think he is? If it wasn’t for Kenny I would have left and kept looking.