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Wally's Volkswagen of Schenectady
Schenectady, NY
1,221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,221 reviews
February 29, 2024
Krystin Strand was wonderful. She made buying a car a walk in the park. Anyone I talk to I will be sending her way! Thanks again Krystin! She made buying a car a walk in the park. Anyone I talk to I will be sending her way! Thanks again Krystin! More
by Nurseperry.mp
Employees Worked With
Krystin Strand
Helpful November 08, 2023
I just purchased my first vehicle from this dealership. Mark Budka was my salesman. He provide me whit excellent service, and i would recommend him to all my friends and relatives. Mark Budka was my salesman. He provide me whit excellent service, and i would recommend him to all my friends and relatives. More
by Clarence
Employees Worked With
Mark Budka, Grayson Brooks
October 28, 2023
I just purchased my fourth vehicle from this dealership. Bill Watson, my salesman, is fantastic. 100% transparency and polite and professional. Thank you! Bill Watson, my salesman, is fantastic. 100% transparency and polite and professional. Thank you! More
by colguice73
Employees Worked With
Ed and Jeffrey, Grayson Brooks
September 18, 2023
Excellent service, I would definitely recommend to friends and relatives. Tanesha is a professional salesperson and I wish her all the luck in her advancing career. friends and relatives. Tanesha is a professional salesperson and I wish her all the luck in her advancing career. More
by B Coan
Employees Worked With
Tanesha Gordon, Mike Kerwin, Mark Wells, Karl Betterton, Moody Ashkar, Jennifer Periard, Grayson Brooks, John Whalen
August 31, 2023
Was greeted in the parking lot by Noah! Within minutes he had me test driving a new Taos and 2 hours later I was driving home in the new car! Such a quick, process. Noah and his manager Moo Within minutes he had me test driving a new Taos and 2 hours later I was driving home in the new car! Such a quick, process. Noah and his manager Moody were fantastic More
by RaymondMcDonald
Employees Worked With
Noah, Moody Ashkar
July 22, 2023
I would definitely not recommend! !! I bought a 50,000 dollar vehicle from them and the day I brought it home there were issues. The salesman was wonderful. However, the financial mana !! I bought a 50,000 dollar vehicle from them and the day I brought it home there were issues. The salesman was wonderful. However, the financial manager continue to try to bully me into buying a very expensive extended warranty that I repeatedly declined then when I had issues with the back brakes that they did not replace prior to me getting this vehicle as well as the steering the boss attempted to make me feel like I had no idea what I was talking about and that there was absolutely nothing wrong with the vehicle. Almost as if oh I’m a woman, so I don’t know what I’m talking about the whole vehicle shakes when you break and the steering is very loose. At this point I am not sure that they are going to make good on these issues at all and I’ve had the vehicle less than 24 hours would definitely not recommend them to anyone ever as a matter fact, the only reason I went there is because they are the only dealership where I could find a vehicle that I wanted never again. More
by tammymaeperrault
Employees Worked With
Jeff, Bill
March 30, 2023
I recently worked with Derwyn to purchase my new Volkswagen. Derwyn was very knowledgeable, kind, patient and helpful. He helped make purchasing a car very easy and went out of his way to make every Volkswagen. Derwyn was very knowledgeable, kind, patient and helpful. He helped make purchasing a car very easy and went out of his way to make every as convenient as possible for me. I am pleased to recommend Derwyn and Wally's Volkswagen to others who are looking for a great car with great service. More
by KMK
Employees Worked With
Derwyn, Mike Kerwin
January 19, 2023
If I could give this dealer a lower rating I would. Besides the shady dealing they tried to do to my daughter on her purchase, their business manager was rude, condescending and a liar. The sales manag Besides the shady dealing they tried to do to my daughter on her purchase, their business manager was rude, condescending and a liar. The sales manager wasn’t much better. They promised one deal and then raised her payment by $47 on pick up day and without telling her had transferred her registration, insurance and tried to bully her into just taking the deal. We got our deposit back along with making them call the insurance company and I insisted on the paperwork to show the payment they promised! I have been dealing with car salesmen and women for over 30 years and have never seen or experienced such unethical, unprofessional, and despicable dealings as I did at Wally’s Volkswagen! I hope this review saves at least one person from having to waste their time and the incredible stress that my daughter and I were not spared! Beware if you choose to go there! More
by Pbrand
Employees Worked With
Business Manager, Moody Ashkar, Grayson Brooks
