Fuccillo Volkswagen of Schenectady - Service Center

Jennifer was friendly, professional and very knowledgeable. Answered all my questions and kept me informed on the progress of my repair and explained the options for getting my auto repaired.

First service appointment for my new 2020 Jetta. Easy to make the appointment. Fast, friendly service. I liked the video as my car was inspected.

Nice greeting as I walked in the showroom and was directed to a service individual. My request was taken quickly and I was taken care of within an hour. Great service.

Always a great experience. Loved the fact that I was able to view a video of the technician inspecting my vehicle. Service is always fair, reasonable and the people are friendly.

Great customer service with the service department, advisor and manager! This team always communicates, explains and goes the extra mile. Thank you to Mark Wells for always going the extra mile!

Great and quality service! Took care of my cars need and provided a detailed report for what was done. Highly recommend for all of your service and sales needs.

Great job as always. I like the video they sent via text which explains what is going on with my car and what they recommend to fix it. Jennifer the service advisor was navigating through a busy Saturday morning with great composure keeping all customers informed as needed.

Very good communication only reason it wasn't 5 stars was because there was one thing in which I wish the price was communicated earlier.

Efficient and transparent; finished working on my car within an hour and provided evidence of what was wrong. Reasonable pricing as well without excess service fees

Words can’t describe how thankful I was to get into service when I did. Jennifer let me know my brakes were too low for my inspection(all I came for) and got me in and out with all new brakes and rotors! HIGHLY recommend Fuccillo VW Service Dept for ANY service needs, highly trained technicians, and super wonderful advisors.