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Fuccillo Volkswagen of Schenectady - Service Center

Schenectady, NY

4.6
493 Lifetime Reviews Review Dealership

493 Reviews of Fuccillo Volkswagen of Schenectady - Service Center

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March 11, 2021

"Jennifer was friendly, professional and very..."

- NDGLADRICH

Jennifer was friendly, professional and very knowledgeable. Answered all my questions and kept me informed on the progress of my repair and explained the options for getting my auto repaired.

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Recommend Dealer
Yes
Employees Worked With
March 09, 2021

"First service appointment for my new 2020 Jetta. Easy to..."

- phins39

First service appointment for my new 2020 Jetta. Easy to make the appointment. Fast, friendly service. I liked the video as my car was inspected.

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Recommend Dealer
Yes
Employees Worked With
March 02, 2021

"Nice greeting as I walked in the showroom and was..."

- HOKE1

Nice greeting as I walked in the showroom and was directed to a service individual. My request was taken quickly and I was taken care of within an hour. Great service.

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Yes
Employees Worked With
March 01, 2021

"Always a great experience. Loved the fact that I was able..."

- A.Rogers

Always a great experience. Loved the fact that I was able to view a video of the technician inspecting my vehicle. Service is always fair, reasonable and the people are friendly.

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Yes
Employees Worked With
February 20, 2021

"Great customer service with the service department,..."

- FELICIAFRUCI

Great customer service with the service department, advisor and manager! This team always communicates, explains and goes the extra mile. Thank you to Mark Wells for always going the extra mile!

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Yes
Employees Worked With
February 19, 2021

"Great and quality service! Took care of my cars need and..."

- rycraftaj

Great and quality service! Took care of my cars need and provided a detailed report for what was done. Highly recommend for all of your service and sales needs.

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Yes
Employees Worked With
February 14, 2021

"Great job as always. I like the video they sent via text..."

- jabigness

Great job as always. I like the video they sent via text which explains what is going on with my car and what they recommend to fix it. Jennifer the service advisor was navigating through a busy Saturday morning with great composure keeping all customers informed as needed.

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Yes
Employees Worked With
February 11, 2021

"Very good communication only reason it wasn't 5 stars was..."

- alexgcherry

Very good communication only reason it wasn't 5 stars was because there was one thing in which I wish the price was communicated earlier.

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Yes
Employees Worked With
February 11, 2021

"Efficient and transparent; finished working on my car..."

- EMILY0694

Efficient and transparent; finished working on my car within an hour and provided evidence of what was wrong. Reasonable pricing as well without excess service fees

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Yes
Employees Worked With
February 10, 2021

"Words can’t describe how thankful I was to get into..."

- dray.goodrich

Words can’t describe how thankful I was to get into service when I did. Jennifer let me know my brakes were too low for my inspection(all I came for) and got me in and out with all new brakes and rotors! HIGHLY recommend Fuccillo VW Service Dept for ANY service needs, highly trained technicians, and super wonderful advisors.

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Yes
Employees Worked With
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