Fusion Auto Sales

I've waited over a year to post this. Fusion Auto is a dirty company. Buyer beware they are shady. I purchased a vehicle in January, 2025 for my family. On the surface all looked good. 19 Fusion Auto is a dirty company. Buyer beware they are shady. I purchased a vehicle in January, 2025 for my family. On the surface all looked good. 19 days after purchase the transmission went. The vehicle could not be driven. I called fusion auto the same night, spoke with Mike, he was the salesman we had. Mike was told of the situation and he said "let me look into this and I'll call you tomorrow". We'll tomorrow never came. My daughter and I both called and given the same runaround. After time passed I located Rob Benedetto, Owner and sent him a message. He immediately called me. We were in contact for about three weeks. He wants to help. His help consisted of trying to locate a transmission. He found a few. The car was already at Ammco Transmission. I ordered a remanufactured transmission. Rob was looking for a used transmission. He found a few with limited warranty and he wanted me to bring the van to a different garage. He said he would have a check on Monday. I called the office, no check. After a week of calling and still no check. After a week and no phone call or check. I completed DMV form VS-35. dmv representative told me that a car sold by a dealer, there is a 6000 mile or 6 month guarantee that the car is safe and in good working condition. The van had 150k miles so it did not qualify for the lemon law. I provided very detailed information and included the receipts. He has been investigated, and the DMV inspector did say that they found evidence the transmission was bad, plus a magnitude of other issues. The court date was 4/28/26. I am just waiting to see the decision A quick breakdown of the issues bad transmission and catalytic converter. I cannot stress this enough. He owns a dealership that in the end will clear codes to make it appear all is good. ... My daughter redirected the decision today and he is liable for $5000 to be paid to my daughter. Rob stupid"I've been doing this for 25 years and I know what the law is. Well 16 months later he found out what the law is. Don't let him bully you, you have rights. THE DMV FORM IS VS-35. PLEASE KNOW YOUR RIGHTS. • More

Great owner Michael Rocks…very friendly and knowledgeable on his cars for sale…got to test drive a very nice csr on his cars for sale…got to test drive a very nice csr More

This is our second purchase from Fusion they have what need every time the prices are reasonable and extended warranty are offered at reasonable prices which is important with a used vehicle Rob is a cool need every time the prices are reasonable and extended warranty are offered at reasonable prices which is important with a used vehicle Rob is a cool guy very low pressure the guys from the garage were good they even retrieved keys to save us steps thanks again More

Well called to inquire about a Audi Q5 dealer name Mike said it was there told him I’m an hour away and I was coming to test drive it and by the time I got there it was already gone and he wanted to show m said it was there told him I’m an hour away and I was coming to test drive it and by the time I got there it was already gone and he wanted to show me other cars that needed work done on them waste of time and gas More

Not very personable. 2 days after I made purchase my backup camera or sensors don’t work. I called to inform them. I was pushed off and told it is probably the weather. 1 2 days after I made purchase my backup camera or sensors don’t work. I called to inform them. I was pushed off and told it is probably the weather. 1 week later still don’t work. Instead of dealing with them I will take care of for myself. I can tell they don’t care. They didn’t even call to see if everything was ok. They made the sale that’s all they cared about. No love. More

They didn’t answer the question I asked so I didn’t pursue it. Not sure if they were trying to be clever or deceptive or if they couldn’t figure out what I was asking when I asked “how many miles are pursue it. Not sure if they were trying to be clever or deceptive or if they couldn’t figure out what I was asking when I asked “how many miles are on the car?”, but either way they aren’t the dealership I would give business to. More

At fusion Auto they're very sensitive to a person's needs and work with you to ensure that you are confident in your purchase. and work with you to ensure that you are confident in your purchase. More