Future Chevrolet

Very professional, competent, courteous, efficient, and informative. Responded to questions with confidence combined with trust. informative. Responded to questions with confidence combined with trust. More

Great friendly Service. I had received a call from the service department about a $50 dollar off discount for the oil change that was due soon. The discount was honored with I had received a call from the service department about a $50 dollar off discount for the oil change that was due soon. The discount was honored with no issues. Much appreciated. More

Everything went well I was meet right away by Payton who checked me in and was very knowledgeable for why I was there checked me in and was very knowledgeable for why I was there More

Easy to make appointment on line. The service manager when an extra step after a conversation to obtain information on the issue I had raised with him. I was impressed with what his The service manager when an extra step after a conversation to obtain information on the issue I had raised with him. I was impressed with what his professional behavior. More

Extremely easy and smooth process with Shanel in sales and Gavin in financing. Second time purchasing from them. and Gavin in financing. Second time purchasing from them. More

The people at future Chevrolet were quite good at taking care of my needs and my car was fixed care of my needs and my car was fixed More

Payton is great. He tried to make all these issues right, but the service I've received from the Techs is absolutely unacceptable. This time, I got an email and q He tried to make all these issues right, but the service I've received from the Techs is absolutely unacceptable. This time, I got an email and quote telling me I needed to replace the front low ball joints and control arms at a cost of $1,429.29. After I pushed back and said that didn't make any sense given the age of the vehicle, the Tech came back and said they were wrong and those didn't actually have to be replaced. So I would have unnecessarily paid $1,429 had I not pushed back? That is unacceptable. But it didn't end there. . Then I am told the wheels were just of balance and I would have the truck back on Wednesday (it had already been there since Saturday in part due to the original misdiagnosis). Then nobody called me Wednesday., meaning I was stuck without a truck again. When I called Thursday afternoon I was told it was still getting worked on, which doesn't make sense because wheel balancing doesn't take Tuesday through Thursday. I had to pay $400 in Uber charges because the truck was there so long. I was told the balancing would be free for the inconvenience. Yet, I was then charged for a tire rotation even though the tires had to be taken off anyways for the "free" balancing. I also had an oil change done while the truck was there. Unfortunately, when I got home I realized they messed that up too. My truck leaked oil and stained my driveway, which I now have to deal with. I had to then bring the truck back in again because the Tech didn't put the oil filter on all the way - taking me away from work again. This is after I had an issue when I brought my wife's tahoe several months ago. That time, I got an email telling me the Tech inspected the brakes and the brakes and rotors needed to be replaced. The email included a quote. I said go ahead and do the work. Hours later I then got a call from Payton telling me the quote was wrong because the Tech didn't realize I had upgraded brakes and rotors. Well, they would have known that had they actually inspected them as they said they did before sending me the original quote. More

Easy to set up an appointment, service time is reasonable and service people are friendly and helpful and service people are friendly and helpful More

Just purchased a brand new Silverado ZR-2 Bison From JT on Sunday afternoon 8/9/2026. My entire experience from start to finish was a Very positive one. I cannot say enough good things about the servi on Sunday afternoon 8/9/2026. My entire experience from start to finish was a Very positive one. I cannot say enough good things about the service I received from JT. More

I was talked into purchasing my maintenance services ahead of time along with my loan and extended warranty. When I went for my first paid for maintenance, the sales tech tried to tell me I needed fuel ahead of time along with my loan and extended warranty. When I went for my first paid for maintenance, the sales tech tried to tell me I needed fuel and oil additive at $40. a pop and that if I don't do this it could affect my warranty. Which is absolutely not true. As a previous auto repair business owner, I know the sales tactics and I do not appreciate being lied to. Also, he acted like he threw in the car wash when that is also included in the service I was talked into purchasing. SMH get it together guys. More