Future Ford of Clovis

On April 5th, I was looking at prices for the Ford Mustang Mach-E GT Performance Edition online and saw that there were two of these available at Future Ford of Clovis. I went to the Future Ford of Cl Mustang Mach-E GT Performance Edition online and saw that there were two of these available at Future Ford of Clovis. I went to the Future Ford of Clovis website and saw that Future Ford of Clovis was advertising a Future Ford discount of $15,600 and $16,600 on these two vehicles. The prices advertised were $41,635 and $41,430. I went to the dealership and saw both vehicles on the lot and I asked to verify the price. The sales person had me talk to the finance manager, who told me that he could not honor those advertised prices. He referred me to the MSRP prices of $60,235 and $61,030. This was not the advertised price and to add insult to injury, two hours later they increased the prices to $73,630 and $72,835. This is fraudulent and there is California Code protecting consumers from these sales tactics. Reports have been filed with the FTC and the BBB. Be extremely careful, if you choose to do business with this dealership. More

I purchased a used 2017 f350. I love this truck!! Everyone else loves it. Very happy with my purchase. Future ford is my fordstore. I love this truck!! Everyone else loves it. Very happy with my purchase. Future ford is my fordstore. More

This is our first and last ford vehicle. And we cringe just having to walk into the dealership. First off, the salesman was an incredible liar, just like most sales people. But we needed And we cringe just having to walk into the dealership. First off, the salesman was an incredible liar, just like most sales people. But we needed a car and the explorer met our requirements. We opted for the service maintenance plan when we were told that all services bumper to bumper were covered under this plan (lie #2). the explorer was a "certified vehicle" which means everything should work properly, and that it had gone through extensive inspections and services to qualify. However, when we got home the heated seats didn't work. the dealership explained they weren't covered. So after a call to ford motor corp, we got a call from future explaining they would cover the repair. next was a scheduled oil change (covered under the service plan we purchased). They tried hitting us with $1100 in repairs for basic services. They explained that if a service is needed before the manufactures schedule, then they are not covered. Doesn't really make sense. So another call to ford motor corp, only to find out from the rep that the service plan we purchased was intended this way. So kind of a scam if you think about it. Ex. the manufactures maint schedule says the trans fluid, cooling system, etc should be serviced at 100k miles. But the dealership says it needs to be done, just randomly during a 45k mile oil change, it's not covered. But if you don't do it, it voids the service plan. How's that sound? My best advice: stay away from this dealership! And probably stay away from ford vehicles. They kinda suck. More

I bought my car (2016 Madza C3) at the beginning of 2020 for $14k out the door. One year later, I put in $4k just to "fix" it, but ended up selling it as a non working car. The car would overheat and shut o for $14k out the door. One year later, I put in $4k just to "fix" it, but ended up selling it as a non working car. The car would overheat and shut off randomly (even while driving). I drove that car like an old lady and was never rough with it. I was always sure to maintain it and keep it clean. Anyone that knows me knows I take very good care of my vehicles. This place will lie straight to your face without any emotions. Save your money and time and go somewhere else. More

I would've given negative stars but it wasn't an option. I have had a Dodge, Honda, GMC, and Toyota and all are better at customer service than Ford. Horrible experience I hope others are treated differentl I have had a Dodge, Honda, GMC, and Toyota and all are better at customer service than Ford. Horrible experience I hope others are treated differently. More

the best car purchase experience I have ever had, Thank you Oscar and Adam Messick for all of your help. 10+ Service Love my new Mustang GT. you Oscar and Adam Messick for all of your help. 10+ Service Love my new Mustang GT. More

Had a great experience in service. Will be back to do my next service. Mike has always been helpful as well as Sergio. Staff is friendly. next service. Mike has always been helpful as well as Sergio. Staff is friendly. More

Never go to this dealer!! They are horrible!! They had us sign paper work with what they said was the total we needed to finance. We went to our credit union and they went over the paper work and issued them sign paper work with what they said was the total we needed to finance. We went to our credit union and they went over the paper work and issued them a check. We then received calls everyday for a week saying that we owned them more money. They also said they would not pay off our car we turned in until we paid. They were terrible. They called Us and gave us different totals everything they called. Never buy a car with this dealership! More

Terrible service...don't go here We purchased a diesel F250 here in 2012. It has just over 100,000 miles and the fuel pump ran dry and pumped metal shards through the entire system. W We purchased a diesel F250 here in 2012. It has just over 100,000 miles and the fuel pump ran dry and pumped metal shards through the entire system. We called the service center and spoke to the assistant manager, Kyle. Kyle he had never heard of this problem (google it as others have had this issue) and asked if we put gas in instead of diesel. All while LAUGHING. He belittled us, made us feel like idiots, and in no way attempted to gain our future business or help resolve this issue. We will never purchase another Ford and we certainly will never go to Future Ford again. Additionally I will share this same information with everyone I know!! More

Horrible Experience Selling Car I recently had a terrible experience selling a car at Future Ford Clovis. In short, Future Ford refused to honor their offered price for my vehicle, I recently had a terrible experience selling a car at Future Ford Clovis. In short, Future Ford refused to honor their offered price for my vehicle, after I had incurred substantial expenses in reliance upon their initial offer and representations. I would never attempt to sell a vehicle here again. On Monday, 10/21/19, Future Ford Clovis offered to buy my car, stating that the offer was good for 7 days and expressly stated that the offer was given with no contingencies. I told the employee that I would sell my car, but stated I needed to rent a car first. The employee understood and we agreed I would return within the 7 day window. Future Ford Clovis reassured me twice over the next few days that the offer was still valid. Nevertheless, when I returned four days after the initial offer to sell my car, Future Ford Clovis unilaterally imposed new contingencies and refused to honor the original offer price. Future Ford Clovis further refused to honor any sale price close to their original offer and refused to even attempt to compensate me in any way for the significant rental car expenses I incurred (and they were aware would be incurred ) in reliance upon their promises. Each employee shifted blame and refused to take responsibility, and I was given no coherent or consistent explanation for the dramatically changed offer. Future Ford Clovis wasted a significant amount of my time and money. At best, even if a mistake was made, what happened reflects poor training, poor leadership, sloppy work, a refusal to accept responsibility, and a total lack of consideration for the impact their actions have on customers. I would never do business with Future Ford Clovis again nor would I recommend friends or family visit this dealership. More