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Future Nissan of Roseville

Roseville, CA

4.7
838 Reviews
Call Dealership (916) 547-2200
View Awards

600 Automall Dr

Roseville, CA

95661

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838 Reviews of Future Nissan of Roseville

February 12, 2025

Asked us to take the survey but asked that we lie and mark the car cleaned, but their car wash machine was broken. More

by maryb.synergy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy
Report | Print
Mar 08, 2025 -

Future Nissan of Roseville responded

Hello Maryb.synergy, Thank you for your honest feedback. We sincerely apologize for any experience that did not meet your expectations. Integrity and transparency are very important to us, and we take your concerns seriously. We will address this issue internally to ensure that our standards are upheld. If you would like to discuss this further, please reach out to us—we’d love the opportunity to make things right. Best regards, Maria - Client Relations/Owner Loyalty Manager 916-677-5385

February 11, 2025

Totally impressed and will definitely recommend and use Roseville Future Nissan for future repairs. Great experience! More

by shastayana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rodriguez
Report | Print
Mar 08, 2025 -

Future Nissan of Roseville responded

Hello Shastayana, Thank you for your 5-star review! We're thrilled to hear you had a great experience and truly appreciate your recommendation. Hector and the team look forward to assisting you with any future repairs. See you next time! Best regards, Maria - Client/Owner Loyalty Manager

February 11, 2025

Easy to schedule an appt. Very good customer service desk, however maintenance team consistently misses the mark. Missing parts, leaving job unresolved etc. More

by Dgentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Mar 08, 2025 -

Future Nissan of Roseville responded

Hello Dgentry, Thank you for your feedback and the 4-star rating! We're happy to hear that scheduling your appointment was easy and that you had a positive experience with our customer service desk. We sincerely apologize for the issues you experienced with the maintenance team. We'll certainly take your comments into account to improve our service moving forward. Your satisfaction is important to us, and we appreciate your constructive feedback. We look forward to the opportunity to serve you better next time! Best regards, Maria - Client Relations/Owner Loyalty Manager

February 11, 2025

Courteous, professional service! Service rep. Jeff is outstanding. Keep my Nissans operating reliably! Thank you! More

by Mebrichardc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Mar 08, 2025 -

Future Nissan of Roseville responded

Hello Mebrichardc, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Jeff provided you with courteous and professional service. We're committed to keeping your Nissan running smoothly and reliably. Your feedback truly means a lot to us, and we're grateful for your trust in our team. Looking forward to serving you again soon! Best regards, Maria - Client Relations/Owner Loyalty Manager

February 11, 2025

The service was perfect & exceeded my expectations! They had me in and out as fast as possible which I appreciate More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Mar 08, 2025 -

Future Nissan of Roseville responded

Hello T, Thank you for your amazing 5-star review! We're so glad to hear that your experience exceeded expectations and that we were able to get you in and out quickly. Hector and the team appreciate your kind words and we're thrilled that you were happy with the service. We look forward to serving you again soon! Best regards, Maria - Client Relations/Owner Loyalty Manager

February 10, 2025

It was great service. I was advised about my maintenance plan and how best to use it before it expires. The work was done to my expectations as always More

by susanpeyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Gonzalez
Report | Print
Mar 08, 2025 -

Future Nissan of Roseville responded

Hello Susan, Thank you for your 5-star review! We're glad to hear you had a great experience and that Hector provided helpful advice on your maintenance plan. We appreciate your trust in us and look forward to serving you again! Best regards, Maria - Client/Owner Loyalty Manager

February 10, 2025

Logan was great and greeted me with a smile as well as kept me informed. More

by Oddie_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Mar 08, 2025 -

Future Nissan of Roseville responded

Hello Oddie_05, Thank you for your 5-star review! We're delighted to hear that Logan provided excellent service, greeted you with a smile, and kept you informed throughout your visit. We appreciate your support and look forward to serving you again! Best regards, Maria - Client/Owner Loyalty Manager

February 10, 2025

First customer service was rude to my wife. 2nd customer good. Price is too high. Why did the price go up. More

by shonna2107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector, then Curtis
Report | Print
Mar 08, 2025 -

Future Nissan of Roseville responded

Hello shonna2107, Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent service is our priority, and we regret that we fell short. We’d love the opportunity to discuss this further and make things right. Please reach out to us at your convenience. Best regards, Maria - Client Relations/Owner Loyalty Manager 916-677-5385

February 10, 2025

Nissan Roseville did a great job getting my car serviced and back to me in one day. My only concern was the cost was higher than normal for the items completed. More

by PAH51002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Lee
Report | Print
Mar 08, 2025 -

Future Nissan of Roseville responded

Hello PAH51002, Thank you for your review! We're glad to hear that Nissan Roseville got your car serviced quickly and to your satisfaction. We understand your concern about pricing and appreciate your feedback. If you have any questions about the costs, we'd be happy to go over the details with you. We appreciate your business and look forward to serving you again! Best regards, Maria - Client/Owner Loyalty Mana ger

February 09, 2025

Always friendly and go out of their way for customers. Every employee who sees me has a hello for me. Keep up the good work More

by Monty69.mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Mar 08, 2025 -

Future Nissan of Roseville responded

Hello Monty69.mt, Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that our team, especially Hector, made your experience a great one. Providing friendly and attentive service is what we strive for, and your feedback means a lot to us. We truly appreciate your support and look forward to seeing you again! Best regards, Maria - Owner Loyalty Manager Future Nissan of Roseville

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