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Future Nissan of Roseville
Roseville, CA
838 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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838 Reviews of Future Nissan of Roseville
May 03, 2019
too many problems, no apologies or follow-thru Had my 2017 in for warranty work, received call to pick-up car but it was repaired wrong and my advisor had gone for the day. Another advisor, Zahan, Had my 2017 in for warranty work, received call to pick-up car but it was repaired wrong and my advisor had gone for the day. Another advisor, Zahan, jumped in to help as mechanics were leaving for the day. Zahan did get the car fixed, with me literally in the service bay doing half of the work (insurance coverage??). Afterwards, no follow-thru from the dealership - Zahan was great but me, the customer, should not have been the first person to find out the work had not been done right. Last week, invoice said work was done, leaving the dealer I found some work was not done. Called service advisor with no resolution so reached out to Tom Serpico to resolve. He had the Service manager (Tom Ley) call me, and later I received a partial refund. No apology, no offer to take better care next visit, no follow-up from Tom Serpico. I gotta guess these guys just don't care - make the money on vehicles sales, customer care is just a hassle to them. Pity, I really like my Nissan car! More
by Folsom
Employees Worked With
Shane Carver, Zahan Lalkaka, Tom Serpico, Tom Ley
May 02, 2019
Great sale manager! I am here to share my experience that i had with Amir at Roseville future Nissan. Amir is really kind and i felt welcomed when i walked in. He is real I am here to share my experience that i had with Amir at Roseville future Nissan. Amir is really kind and i felt welcomed when i walked in. He is really professional and i love the way he intruduced the car, whihc will make you fall in love with the car even more. Not only that, he doesn't give customers pressure that we have to buy the car right away, he is 100% respect no matter what customer decide. I highly recommend Amir if you are thinking about getting a car from Roseville Nissan, he will not let you down! More
by superlin0926
Employees Worked With
Amir Lak
May 02, 2019
It was good The service was good very friendly all the way through the process, they were not too pushy about selling just very good service all around The service was good very friendly all the way through the process, they were not too pushy about selling just very good service all around More
by Herman863
Employees Worked With
Dustin LeRoy, David Cooley
May 02, 2019
Great service and customer relations Amir was great at handling the situations presented before him and was able to help me walk off with a car. When a problem arose he was there to make Amir was great at handling the situations presented before him and was able to help me walk off with a car. When a problem arose he was there to make sure i was taken care of. More
by Vjroe1988
Employees Worked With
Amir Lak
May 02, 2019
Amir is THE BEST! Amir has been great to work with. The only reason we were dreading car shopping was because we didn’t want to deal with the salesmen. Went to a few l Amir has been great to work with. The only reason we were dreading car shopping was because we didn’t want to deal with the salesmen. Went to a few lots and were greeted by the same cliche salesmen attitude. Came into Future Nissan of Roseville, and it’s an entirely new universe in there. A universe led by Amir Lak. A universe where all he cared about was my wife and I’s comfort. Water, coffee, hot chocolate, tea, sweets... even food! Everything was offered and more than once! Amir was so hospitable! My wife’s back hurt, so he offered to have us sit still and he would move the cars around and drive them up to us close to the showroom. A patient and kind young man! When you’re with Amir, he makes sure you know that YOU are his only priority. He makes you feel like a Star, but HE’S the true STAR!! We will never consider ANY other dealership for our automotive needs, and Future Nissan has Amir to thank for that. We’ve already told most of our friends about our experience with Amir, and will continue to do so. Everyone owes it to themselves to let Amir take care of them when looking for a new car! Truly an incredible sales experience. Future Nissan should be commended for having this young man on their staff! He’s a true asset - A GEM! Thank you Amir!!! More
by MW2800
Employees Worked With
Amir Lak
May 01, 2019
Amir is AWESOME! Amir has been helping me find a used car to trade my lease in for. He has been super helpful and responsive!! Answering every question I have and most Amir has been helping me find a used car to trade my lease in for. He has been super helpful and responsive!! Answering every question I have and most importantly being extremely patient. More
by Sarah.marie
Employees Worked With
Amir Lak
April 30, 2019
"Beyond Awesome" I am so glad God sent Mr. David Cooley my way..My old vehicle broke down on his lot. I was nervous and unsure of how life was going to go for me after I am so glad God sent Mr. David Cooley my way..My old vehicle broke down on his lot. I was nervous and unsure of how life was going to go for me after that :(. But how the Father always knows what He is doing . I now have a 2014 Altima, and am able to make it to work without a problem; And a new friend;David ;). Bless you man thank you for being so caring, and unbelievably helpful. Bless you brotha' and the entire staff there @ Future Nissan !!!! Love you guys from the bottom of my heart. You guys made Mike Blackwell jr. a very happy man. More
by LifeFlight1
Employees Worked With
Shane Carver, Kyle Ruoff, David Cooley
April 30, 2019
Great Salesman; Even Better Human This is my second time getting a vehicle from Future Nissan and my first time working with Amit. I couldn’t be happier with the service and over all c This is my second time getting a vehicle from Future Nissan and my first time working with Amit. I couldn’t be happier with the service and over all character at this establishment. As a salesman myself I know how difficult it can to be do your job while doing what’s best for the customer but Amit did it with the grace of a senior member of the team. I am happy, my fiancé is happy, and you will certainly be happy too! More
by Mac385
Employees Worked With
Sonny , Amit Katiyal
April 29, 2019
Fast fun and super easy David was super helpful today! He made us feel welcome today with a car we were intrested in he was very friendly in getting us any info we needed David was super helpful today! He made us feel welcome today with a car we were intrested in he was very friendly in getting us any info we needed More
by M3jay
Employees Worked With
David Cooley
April 28, 2019
My experience David Cooley was awesome!! He was super helpful and informative and was extremely nice. I would definitely recommend him to someone who was coming to David Cooley was awesome!! He was super helpful and informative and was extremely nice. I would definitely recommend him to someone who was coming to this dealership. More
by CorvetteGuy22
Employees Worked With
David Cooley
