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GMC of Billings

Billings, MT

Overview
Reviews
4.0
106 Reviews
Call Dealership (406) 651-5000

840 South Shiloh Road

Billings, MT

59106

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Showing 106 reviews

December 12, 2023

Very great service and they made great popcorn while I waited. The service department was very friendly and kept me informed. More

by Philault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Pringle, Joe Blakemore
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June 30, 2023

Always a great experience coming here. The facility always looks amazing. The people and service here is excellent. More

by Victoriya Tveritina
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick Pringle, Joe Blakemore
Report | Print
June 28, 2023

I needed a service call and they worked me into a very busy day. They provided shuttle service to the dealer both after drop off and for pickup. As always the service team was professional and helpful. More

by Rims2323
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brenda is always helpful!, Joe Blakemore
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June 23, 2023

Amazing experience from start to finish! Staff was polite, friendly, knowlegable, and eager to help me in every aspect of shopping for my Cadillac. Best car buying experience I've ever had! More

by Cadillac Man
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoriya Nazarian, Tyler Buckingham, Rod Demurias, Jake Richey
Report | Print
June 23, 2023

Best place to buy a Cadillac. I shopped prices at 4 other dealers and Cadillac of Billings gave me a better price AND more for my trade! Thank you Rod & Tyler for putting my dream More

by Louie Cipher
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victoriya Nazarian, Tyler Buckingham, Rod Demurias, Jake Richey
Report | Print
June 23, 2023

It's a nice dealership where I found people to be knowledgeable and friendly. They have a nice selection of cars. More

by She Devil
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jake Richey
Report | Print
February 22, 2023

Bought a 2023 Escalade ESV Sport Platinum that was in transit, service was great until that paperwork was done after that service went to trash no answer from sales guy or sales manager for week at a tim More

by Vitaliy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Tyler Buckingham, Brandon Fullerton
Report | Print
Feb 22, 2023 -

GMC of Billings responded

Good evening Vitaliy, My name is Terrence Pinkston, general manager of Cadillac GMC of Billings. I do not believe you and I have ever spoke. I would love to chat with you to address any concerns you may have. First and foremost I want to sincerely apologize about your experience and also thank you for bringing these issues to my attention. Would love some feedback on who you actually spoke to in regards of these issues. I appreciate you as a customer and a business partner for life want to get the correct information to the correct person. My email is twortham-pinkston@drivebillings.com

February 10, 2023

Everything about my visit was wonderful! They even took me to and from work while my car was in the shop! More

by pjacobs0102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Report | Print
Feb 13, 2023 -

GMC of Billings responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing GMC of Billings and we hope to see you again.

February 07, 2023

They stiffed me for the repair of the Escalade I bought over a year ago. They talk about wanting to have feedback. They are not interested in being fair to their customers. I would never buy anything from More

by wally@rpvllc
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chrisann Hart
Report | Print
Feb 07, 2023 -

GMC of Billings responded

Good evening, Thank you for taking the time out to share your feedback. My deepest apologies about the experience you had over a year ago. Your feedback is greatly appreciated and much needed from customers like you, so we can know how to improve. If you are in the Billings area I would love to chat with you. Please give us an opportunity to understand, so we can meet expectations more efficiently. I would love to hear from you. You may email me at, twortham-pinkston@drivebillings.com

January 20, 2023

I was promised in and out in 30 minutes. Here I go! See my dust! More

by Jodie Tade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Pringle, Joe Blakemore
Report | Print
Jan 21, 2023 -

GMC of Billings responded

We apologize that we did not value your time. We understamd that your time is important, and we want to make sure we meet your expectations in the near future. Next time if you choose to stop by, your next oil change will be on us. To ensure we manage your time wisley, please email twortham-pinkston@drivebillings.com to schedule your appointment.

Jan 21, 2023 -

GMC of Billings responded

We apologize that we did not value your time. We understamd that your time is important, and we want to make sure we meet your expectations in the near future. Next time if you choose to stop by, your next oil change will be on us. To ensure we manage your time wisley, please email twortham-pinkston@drivebillings.com to schedule your appointment.

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