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Gainesville Buick GMC - Service Center

4.3

161 Lifetime Service Reviews

2101 N Main St, Gainesville, Florida 32609

161 Reviews of Gainesville Buick GMC - Service Center

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August 16, 2018

"Great service"

- TILLMANC0

The service was professional. It was done quickly and with no problems. They fixed my problem and the final price was lower the quoted estimate.

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Recommend Dealer
Yes
Employees Worked With
Timothy
July 17, 2018

"Problem is not resolved"

- HUNTFISHWRITER

We have taken our car in twice to repair a “hesitation/jerking/ burping” from a cold start. After spending $3,000 on “repairs”, the problem reoccurred on Sunday. The problem is not resolved. I called your Service Dept on Monday and asked the lady to please have someone review our repair records and try to determine what the problem is and why your $3,000 repair job did not fix the problem. No phone call back yet??

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Recommend Dealer
No
Employees Worked With
Stephen Berrios
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 11, 2018

"Responsive, polite, very professional"

- The black guy

Gainesville Buick Gmc has always been honest and straight since the first time I brought my 2010 Yukon there for repairs. I will continue to bring my Yukon there for any kind of service they're capable of doing.

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Recommend Dealer
Yes
Employees Worked With
Tim
July 11, 2018

"Mr. Tim is the best..."

- JHILLY

Tim made this a very pleasant visit for me. I am very happy with the service I received. I will be back because of him.

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Recommend Dealer
Yes
Employees Worked With
Tim Douglas is my service guy...
July 10, 2018

"Canyon service"

- palmerdbrown

Stephen was very helpful. Went over all of the charges and got my truck in ASAP. I’ve Never had any issues with the service department at Gainesville GMC.

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Recommend Dealer
Yes
Employees Worked With
Stephen Berrios
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 09, 2018

"Kim Murscoe in the Service Dept is the best!"

- DAPHNEDAMPIER

Kim really cares about her customers. She is always so kind, patient and professional. I have been coming back for years because of the trust I have in Kim. She is a wonderful asset!!

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Recommend Dealer
Yes
Employees Worked With
Kim Murscoe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 08, 2018

"It was good"

- nubarickgrant

Treat me right everytime fast n effective great results at the end. Will always come back and recomend people as well. Great atmosphere and neat

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Recommend Dealer
Yes
Employees Worked With
Kim Murscoe
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 07, 2018

"Timely service. "

- LYON.GROUPFL

I needed a routine service, and after some bad experiences with the Chevy dealer I went here. Fit me in the same day. Looked over truck. Didn’t try and upsell on anything that wasn’t really needed. Great service and customer service.

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Recommend Dealer
Yes
Employees Worked With
Kim Murscoe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 07, 2018

"Very helpful and courteous"

- gatorman29

They were courteous to me repaired my vehicle very quickly. They explained what was wrong with the vehicle and the inspection that wad done. They took cate of all of this even though I did not have an appointment.

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Recommend Dealer
Yes
Employees Worked With
Al Hunter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kim Murscoe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 06, 2018

"Quick service"

- D_Griffis

The cusromer service was friendly and helpful. The service was done before I knew it Kim Murscoe has always been great to work with as a service advisor.

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Recommend Dealer
Yes
Employees Worked With
Kim Murscoe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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