Gainesville GMC

Easy and timely purchase My sales contacts exhibited professionalism and courtesy through my entire time at the dealership. Scott in the closing was the only individual that I My sales contacts exhibited professionalism and courtesy through my entire time at the dealership. Scott in the closing was the only individual that I had the remind about his need for extraordinary customer relations. When I say no do not ask me why! More

Red 2016 GMC Terrain In April, my husband and I visited this dealership for preliminary window shopping for a GMC Terrain. We met with Stephen Burton who was knowledgeable In April, my husband and I visited this dealership for preliminary window shopping for a GMC Terrain. We met with Stephen Burton who was knowledgeable and very pleasant to work with. We test drove a few vehicles but made it clear we weren't quite ready to buy yet. Stephen was very understanding and didn't push us. We came back a few months later, July maybe, and asked for Stephen again who referred us to Tyler Meek, whom we eventually ended up buying from. Tyler was so much fun to work with and I was particularly impressed with his knowledge of the bumpiest roughest roads in the area to test drive for performance. We explained to him that it would be a few months before we were ready to buy, but would come back in a few months when we were ready. He was understanding, not pushy, and he gave me his business card which I made sure to hold onto. Truth be told, we had actually visited the Jeep dealership down the street to test drive a Jeep Grand Cherokee, which I was also considering especially since the vehicle I would be turning it was a Dodge, so we figured we would get a better deal for loyalty reasons. We had also met with someone over there months ago who we very much liked, but he ended up quitting before we came back and we were greeted with a pushy, annoying, and unpleasant sales rep instead. We never went back. Last week, we decided we were ready to take home a 2016 red GMC Terrain and I sent a very detailed email to Tyler the Wednesday prior explaining my must-haves and would-likes so he could work on tracking down my perfect Terrain before we came in on the weekend. I had looked at the inventory online and noticed that they didn't have what I wanted (specifically a FWD with dark interior) but was assured that they had something that matched my requirements. I was a little disappointed to go in on Sunday and see that my "perfect Terrain" was in fact an AWD though I made it very clear that is not what I wanted. Tyler apologized and said he overlooked that detail in my email, which was fine, but still a little disappointing. I was prepared to listen to him try to push us into buying the AWD but instead, he apologized and assured us he would look at other dealerships in the area and find the right one. So we ended up having to wait a couple days which wasn't too bad, but I do wish that had been addressed earlier so I could get the vehicle sooner. Nonetheless, Tyler was able to track down my perfect Terrain and not only deliver it within the time he promised, but texted me each step of the way so I was never left in the dark. I'm extremely happy with the service I have received from both him and Stephen and will highly recommend this dealership in the future. The process wasn't only painless, it was almost fun, which normally car-buying is really stressful. Although we probably could have received a better deal at the Dodge/Jeep dealership, we came back to GMC because I very much wanted to work with Tyler and give him our business. More

Paying to be insulted by soulless snakes My experience was one of being giving numbers I did not want to work with on a car I could completely afford. I know I could afford it because I bough My experience was one of being giving numbers I did not want to work with on a car I could completely afford. I know I could afford it because I bought it somewhere else but they kept telling me that I couldn't get better than their second offer and if I brought in 4 buyers a month I could afford their 400 dollar a month payment off of their $100 reference compensation. Over all because I had a 613 credit score and looked like a young working man they tried to abuse me. I got the same car 2000 dollars off their price financed at under half the interest they offered. With no 899 dealer fee plus tag fees. More

Buying my new GMC Everything that happened that day was a pleasure. Everyone was very helpful. No surprises. I would recommend them to anyone. Knew the product and coul Everything that happened that day was a pleasure. Everyone was very helpful. No surprises. I would recommend them to anyone. Knew the product and could tell me whatever I wanted to know. More

2017 Acadia Denali I have owned multiple minivan and SUVs and this is the nicest yet!! Excellent size and configuration. Adults sit very comfortably in captains chairs I have owned multiple minivan and SUVs and this is the nicest yet!! Excellent size and configuration. Adults sit very comfortably in captains chairs in back seat. It drives well and is beautiful!! More

Fantastic customer service I purchased my new GMC Yukon Denali from another dealership yesterday and on delivery was not able to learn how the electronics etc worked. As I was s I purchased my new GMC Yukon Denali from another dealership yesterday and on delivery was not able to learn how the electronics etc worked. As I was struggling with the Information System, Ashley Pope, from the GMC dealership in Gainesville happened to call to see if there was anything that she could help me with even though I did not purchase my car from her dealership. She asked me to drive over and she would be more than happy to help me. After spending more than an hour and a half with me, I now how things work. We rarely find people today who will take the time and effort to help people; Ashley is one of those exceptional individuals who go those extra yards for no financial gain.. I applaud her and the Gainesville Buick GMC dealership for their friendly commitment to service and support. T.Z. Gainesville, Florida More

New Yukon xl I purchased a gmc Yukon xl. Jose gave me a good deal. Sales team and finance were friendly. I recommend this dealership to other car buyers. I purchased a gmc Yukon xl. Jose gave me a good deal. Sales team and finance were friendly. I recommend this dealership to other car buyers. More

Very knowledgeable staff. They answered all our questions, We were looking for a Yukon that was dingy towable. Holden Bruce was able to answer all of our questions. Ashley Pope explained all the electronics an We were looking for a Yukon that was dingy towable. Holden Bruce was able to answer all of our questions. Ashley Pope explained all the electronics and details of the Yukon to us in an easy to understand manner. Thank you both for your patience with two senior citizens. More

Great Experience This dealership did a great job and wasn't the typical experience you think of when going to buy a car. I drove from Orlando just to buy a car at this This dealership did a great job and wasn't the typical experience you think of when going to buy a car. I drove from Orlando just to buy a car at this dealership. Great sales team. I'll definitely do business with them again. More

Everyone was very helpful during a difficult time. Besides the saleman Sam and the finance office, Ashley Pope was outstanding in helping us get to know everything about our new truck! She is polite, Besides the saleman Sam and the finance office, Ashley Pope was outstanding in helping us get to know everything about our new truck! She is polite, fun, and very knowledgeable.. We enjoyed our time with her and learned so much. Thank you Ashley!!! More