Gainesville GMC - Service Center

It was time for the 30,000 mile check-up and maintenance on my GMC Terrain. It was easy to make an appointment over the phone, and when I arrived Kim Murscoe greeted me outside; was greeted by name. I ask on my GMC Terrain. It was easy to make an appointment over the phone, and when I arrived Kim Murscoe greeted me outside; was greeted by name. I asked if I could get my vehicle washed today as well and Kim advised that would be no problem. Kim explained recommended procedures for the 30,000 mile check; I selected the one rated "best" plus the car wash. (deluxe wash) Kim did the paper work and advised the car should be ready by 2:00 P.M. Was offered the shuttle service home and was glad to accept that service, the van was very comfortable and clean. My car was actually ready a bit early and the shuttle came and picked me up. Kim greeted me when I returned to the dealership, explained all the procedures they had done; then had someone bring the car to me. What a pleasant experience. Thank you; Pat Patterson More

Kim is the best Service Associate I have come in contact with. I truly appreciate her knowledge and the way she treats me as a customer. She is the reason I drive 10 miles for service. She is a huge asse with. I truly appreciate her knowledge and the way she treats me as a customer. She is the reason I drive 10 miles for service. She is a huge asset to the Gainesville GMC team! More