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Gallatin Chrysler Dodge Jeep Ram - Service Center

Gallatin, TN

4.4
224 Reviews

226 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center

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May 31, 2025

Service manager couldn’t be bothered to return a call after 3 messages were left. Dealership changed owners and new owners won’t honor the lifetime powertrain warranty from the previous owner. More

by sillymom22-shop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin Gregory
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

The service department is still great, but since the new ownership the sales department is not great. Nothing like it used to be under the Gavin management. Like I said the service department is still great More

by SCOLEY@NCTC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Outstanding job! Very helpful. Had a maintenance package I had questions with and they were able to assist. More

by mattblake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
May 28, 2025

Morgan in service was great to work with. She helped manage some vehicle issues we were having with a recently purchased used car. More

by Travsmit99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Moncivaiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Needed an oil change for my Ram. Scheduling was easy, I was first in line, was out in less than an hour. Only complaint was I had found a coupon on their website to discount the pr More

by nsvlbimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Moncivaiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Angela did a great job ,personal service and very professional .she represents the dealer very well More

by amspipe84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Angela was a pleasure to work with she was very knowledgeable I look forward to working through her in the future. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Service department is friendly and very helpful! I really enjoy working with Angela to get things done on my truck! Jeremiah is always great, too. More

by BML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah - Service
May 22, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We are happy that you enjoyed working with Angela and Jeremiah. We are proud to have them on Team CDJR. Thank you for your business.

May 19, 2025

Good service and work completed as promised. Timely and effective. Good communication and the repair was correct More

by Tmyronb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 19, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you so much for the kind words. We appreciate you and your business.

May 19, 2025

A very diligent dealership! They remind me a of services, and offer a ride home and pickup when service will take awhile. They do a great job with my Gladiator and I trust them More

by fthornton49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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