Gallatin Chrysler Dodge Jeep Ram - Service Center
Gallatin, TN
209 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center
Unmatched customer service! I was treated like family from the moment I walked in the door. All employees were extremely courteous and professional. Desiree Dorris in particular, went well beyond the sco from the moment I walked in the door. All employees were extremely courteous and professional. Desiree Dorris in particular, went well beyond the scope of her job to ensure I was taken care of and updated every step of the way. Her customer service alone will make me a return customer for life. In a society with declining customer service, it was refreshing to see company that is doing such a great job! Thank you Miracle Dodge and thank you Desiree! More
Excellent Service My Service Advisor, Stevie Clark addressed all of my needs with excellent service and exceeded my expectations! I would recommend her and this Service My Service Advisor, Stevie Clark addressed all of my needs with excellent service and exceeded my expectations! I would recommend her and this Service Department for any service one might need. She fully explained everything done during this visit and what I need during my next visit. More
Really like the service at this dealership. I always take my Jeep here for maintenance and repairs. The repair staff is always friendly and efficient. my Jeep here for maintenance and repairs. The repair staff is always friendly and efficient. More
Best customer service They got me in without an appointment for oil change without a long wait time. Always a pleasant staff to deal with. Will continue to utilize this ser They got me in without an appointment for oil change without a long wait time. Always a pleasant staff to deal with. Will continue to utilize this service department More
Customer Service I was on vacation when my Wrangler needed an oil change and tire rotation and was very uneasy about a dealer I had never been to after bad experiences I was on vacation when my Wrangler needed an oil change and tire rotation and was very uneasy about a dealer I had never been to after bad experiences in Fla. Well I walked in was greeted by a nice young lady and asked what I needed I proceeded to tell her she told me the wait time and directed us to the waiting room. They had fresh coffee and granola bars and the place was spotless. Before I knew it everything was done she came and got us and we were off. I am impressed at the service advisers are all women except one and they are extremely friendly. I have been driving Jeeps for the past 44 years and this is the best service I had ever had on vacation this dealership lives up to its name MIRACLE they are outstanding. If I lived in Tenn I would use them all the time since we are a Jeep Household and service like this is very rare. More
Best ever service Brandy and the entire staff were professional and performed everything correctly the first time to breathe new life into my tired old Jeep. Thank yo Brandy and the entire staff were professional and performed everything correctly the first time to breathe new life into my tired old Jeep. Thank you. More
Very nice surprise! New to area. Stopped into service department to check on getting remote key replaced. Talked to Michael. Had some recalls also. Michael got me right i New to area. Stopped into service department to check on getting remote key replaced. Talked to Michael. Had some recalls also. Michael got me right in which I wasn’t expecting, fixed the recalls, and had my new key waiting for me after a very short wait. Thank you Michael, you made my day. Absolutely the greatest customer service! 5 Star!! More
Experience I have alway had a great experience. Everyone so nice very knowledgeable fast to take care of customer Daniel Mason is very knowledgeable had answers I have alway had a great experience. Everyone so nice very knowledgeable fast to take care of customer Daniel Mason is very knowledgeable had answers for all questions we had More
Leader of the pack! Jimmy Carter is one of those mechanics that you search the better part of your life to find...and once you meet him and experience his knowledge and a Jimmy Carter is one of those mechanics that you search the better part of your life to find...and once you meet him and experience his knowledge and autocraft...you will thank me and be greatful you met him. He has assisted me and my truck for 15 years now. I purchased my vehicle at Miracle Dodge in 2004 and Jimmy knows it inside and out! He is the very best. Miracle Dodge is so fortunate to have him! Thanks once again my friend Jimmy! More
Horrible service department Went to this dealer with one issue and they created a million more. I wouldn’t trust this place to put air in my tires Went to this dealer with one issue and they created a million more. I wouldn’t trust this place to put air in my tires More