Gallatin Chrysler Dodge Jeep Ram - Service Center

Good Job They take care of you, it did take a long time but they don't rush, this is the reason for 4 instead of 5. They take care of you, it did take a long time but they don't rush, this is the reason for 4 instead of 5. More

kind and friendly staff great service I am very pleased With the service and experience I received at the dealership. The work was done promptly and was finished in a reasonable time A plu I am very pleased With the service and experience I received at the dealership. The work was done promptly and was finished in a reasonable time A plus in my book. More

A good experience Chose this dealership specifically for its rating. Vernon and Shawn in service were professional and helpful in all communication, and in answering qu Chose this dealership specifically for its rating. Vernon and Shawn in service were professional and helpful in all communication, and in answering questions, and Donna Reed was friendly and courteous at checkout. It was definitely worth the drive. Thank you for great customer service! More

Those Whom Truely Care. I was headed to college and stopped to get a small bite to eat before the long college hours then all of a sudden I hear a big pop and thought someone I was headed to college and stopped to get a small bite to eat before the long college hours then all of a sudden I hear a big pop and thought someone hit me. Looked all around and no one near by, turns out it was my fan which had broken off and plowed right into my radiator. I call Mr. Vernon Ousley and explained my problem and he took care of it. He is the kindest and most genuine person when it comes to getting our vehicles fixed. He makes sure that what needs to get done is done. Thank you Mr. Ousley for your honesty. Because of you I will not have to doubt that my car will be worked on properly. We need more people like you because that is what brings customers in. Knowing that their vehicle is in good hands and that we are not getting the run around. Thank you for always being kind and a professional pleasant person. Also thank you Mrs. Donna Reed for all your kindness as well. It is always great to see a smile from our cashier as well. It shows you took the time to care. Sincerely, A. York More

They went the extra mile to figure out my issue. I had an issue with my gear column. It seemed as though there was nothing wrong but went the extra mile to figure out what the problem was and fixed i I had an issue with my gear column. It seemed as though there was nothing wrong but went the extra mile to figure out what the problem was and fixed it. Thank you Ken! More

Service- Vernon Ousley the service King I have purchased two vehicles from Miracle and I drive over twenty miles to take my Journey for service. As long as Vernon is working in service I wil I have purchased two vehicles from Miracle and I drive over twenty miles to take my Journey for service. As long as Vernon is working in service I will continue to take the drive. He makes sure that all of his customers are treated fairly and are completed satisfied before you leave. In fact if you are interested in buying a car tell them that you want Vernon to sell you the car. He will make sure that you get a good rate and fair price. CRTurner Satisfied customer More

Excellent Service on Dodge RAM Thought I knew the cause of electrical problem but their diagnosis nailed the real trouble. They quoted a reasonable price and fixed it in one day (h Thought I knew the cause of electrical problem but their diagnosis nailed the real trouble. They quoted a reasonable price and fixed it in one day (had to order parts). Miracle rented me a nice car for $25 so I could go back home to south Nashville. They phoned next day to say part was late but they would be finished by late afternoon. I arrived about 15 minutes after their office closing time of 6 pm due to horrible traffic on I-65 N, but several Miracle employees were working late and got me checked out - "service with a smile". So - QUALITY SERVICE and PLEASANT CAPABLE STAFF - it really is a miracle! More

New Dart The ones my husband and I worked with were very helpful, Not pushy. Great experience . Love my new car. I had only went to get an oil change in my adv The ones my husband and I worked with were very helpful, Not pushy. Great experience . Love my new car. I had only went to get an oil change in my advenger and asked a few questions and drove off leaving my old car More

Great Experience! I purchased a '14 Dodge Challenger R/T last year and had an excellent experience with Chris Austin in Finance. I have that car serviced at Miracle, a I purchased a '14 Dodge Challenger R/T last year and had an excellent experience with Chris Austin in Finance. I have that car serviced at Miracle, as well as an '07 Dodge Magnum R/T. Having owned a number of Mercedes, Infinitis and Hondas, I can say, without hesitation, that my customer service experience at Miracle has far exceeded what I received at the other dealers combined. Robbie, Vernon and their technicians always ensure that my vehicles are well maintained and make me feel welcomed every time I drive in. I would recommend Miracle for Sales and Service in a heartbeat! Mike M. More