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Gallatin Chrysler Dodge Jeep Ram - Service Center

Gallatin, TN

4.4
243 Reviews

243 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center

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March 15, 2025

The staff was very nice, the waiting area was very comforable, wait time wasn't too bad More

by Cjerlendsson
Recommend Dealer
Yes
Employees Worked With
Brandy Perry, Cody Sims
Mar 16, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for being such a great customer of Gallatin Chrysler Dodge Jeep Ram!

March 13, 2025

Clean, friendly. Angela greeted me as soon as I pulled my car into the garage. More

by bexter4748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela , Brandy Perry, Braden Pittman, Zach Cupp
Mar 13, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review of Angela and Gallatin Chrysler Dodge Jeep Ram!

March 10, 2025

Great service. Pricey but good work. To many emails reminding of upcoming appointment. Overall great job! More

by brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Mar 13, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We're glad to hear that you were pleased with our service at Gallatin Chrysler Dodge Jeep Ram. We'll take note of your comments about the emails and work on improving that aspect. We appreciate your support!

March 10, 2025

Service was prompt. Appreciated how quickly they were able to handle my warranty recall claim More

by Peyton K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Mar 11, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks for the kind words about our service at Gallatin Chrysler Dodge Jeep Ram, Peyton! We're so glad you can count on our team to deliver.

March 09, 2025

Angela was fantastic! !! We had just moved to this town looking for our next person to be our next go to for our help on our vehicles. The town we moved from we were on a t More

by greenejustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
Mar 10, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Justin, we're delighted to hear that Angela made such a positive impression and is ready to be your go-to at Gallatin Chrysler Dodge Jeep Ram! Thank you for choosing us, and we look forward to assisting with all your vehicle needs.

March 08, 2025

Morgan was very helpful. She was very organized and pleasant to work with. The service was good More

by Brinkley1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Mar 10, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

It means so much to us to see your review of Morgan! Thanks from the team at Gallatin Chrysler Dodge Jeep Ram.

March 04, 2025

Brought my Van in because my High Beams aren’t working. First time I was told they were fixed. Nope! Second time I was told they work and nothing was wrong. Nope! Third time I was told the diagnostic test More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandy Perry
Mar 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Jennifer, I'm sorry to hear about the ongoing issues with your van's high beams. This sounds very frustrating and we apologize for any inconvenience caused. Please reach out at your convenience to discuss an adequate solution moving forward. Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233

March 04, 2025

Morgan helped me with my service issue. She cares about her customers and she would communicate with me. She was excellent with customer service and I was recommend her to anyone! More

by Lynn.daughtry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan - Service Dept
Mar 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Lynn, we're delighted to hear that Morgan provided excellent customer service at Gallatin Chrysler Dodge Jeep Ram. Thank you for recommending her and sharing your positive experience!

March 03, 2025

Great service but you wear me out with emails and calls about service and follow up. More

by Sdelano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
Mar 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

It was our pleasure to assist you. Thank you for your feedback and we will keep this in mind moving forward.

March 02, 2025

Diana is did a wonderful job guiding me through my warranty issues. She truly is an asset to this team and I greatly appreciate her! More

by jshanes18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Holt
Mar 03, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the kind words about Diana! We're delighted to hear she was able to assist with your warranty issues at Gallatin Chrysler Dodge Jeep Ram. We appreciate your support!

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