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Gallatin Ford

Gallatin, TN

4.6
1,138 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,138 reviews

August 10, 2017

Servicing of my Lincoln I am the owner of a Lincoln MKC, and Wayne Hill and the entire Service Staff takes superior care of me and my Lincoln. There is no Lincoln dealership More

by Mike Schramke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Wayne Hill
Aug 12, 2017 -

Gallatin Ford responded

Mike, Thank you for taking the time to review us and your 5 star rating! We are pleased that you choose us to service your Lincoln. Our dealership is happy to work on Lincolns and we are fully capable to service them. Wayne and Jessica work hard to make sure our customer's experience is how you describe. In a position that is often helping customers who are upset over something breaking, it is nice to get words of encouragement. Thanks again!

August 05, 2017

Charlie is a ROCK STAR! Our buying experience with Charlie Piper was awesome! No pressure and easy to talk to made Charlie the perfect fit for us. We purchased 2 cars last More

by Nancy Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2017

Great experience Was a wonderful experience. The car I wanted to see was out on loan, and Mike told me he would call as soon as it was back in, since it was back anyti More

by FTA37066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Mike Dobson
Aug 03, 2017 -

Gallatin Ford responded

FTA37066, Thank you for your 5 star review! We are very pleased that Mike and Sandra were able to make your experience so pleasant. We understand that it can be little things like promptly returning a call and having a car ready that can make a big difference and we work hard at doing these as often as possible. Thanks for being a new loyal customer! 😄

July 28, 2017

Great Experience We were looking for a newer Explorer, after finding one we were interested in online I then contacted Bryan at Miracle Ford. We worked out the deal p More

by dblint19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John James, Bryan Hopper
July 28, 2017

quick and easy was a great guy to deal with ! would recommend these guys for that new ford . was in and out in a few hours on a new f-350 .. no complaints ! More

by scott goforth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hopper, Ken "KJ" Johnson
July 28, 2017

Great car buying experience! We had to drive almost 2 hours to see the car we were interested in and after speaking with Jennifer at the dealership we felt very comfortable that t More

by Cindic02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coach Rollins, Jennifer Daugherty, Chase Rennie
June 19, 2017

Love my new car Had a great experience with my sales rep and bought the car of my dreams thank you Chase this is my second vehicle with Miracle Ford and will come bac More

by Phyllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Rennie
Jun 20, 2017 -

Gallatin Ford responded

Phyllis, Thank you for your nice review. We are fortunate to have Chase as part of our sales staff and glad he was able to help you purchase the car of your dreams. We're especially pleased this was a second purchase since we work very hard to create an atmosphere where our customers want to continue to do business with us. This includes servicing your vehicle, so we look forward to seeing you back to keep your car maintained.

June 19, 2017

Purchase of Ford Focus I had a great experience with the dealership. Chase was very helpful and showed me a car that I will be perfect for me. I will recommend Mirale Ford. More

by Janice0527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My experience with Sandra Jones was exceptional. She was very friendly and helpful. , Chase Rennie
Jun 20, 2017 -

Gallatin Ford responded

Janice0527, Thanks for your purchase and taking the time to post a review. Chase and Sandra do a great job for us, however it's your opinion that is most important. We're very pleased that you felt your experience was exceptional since we train daily to make sure we give that level of service to our customers. We look forward to seeing you back for your regular maintenance.

June 14, 2017

Fair & Honest I calculated the sales tax incorrectly when making an offer. They offered additional vehicle protection in lieu of my error. When the error was explai More

by LincolnMKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Rennie
Jun 14, 2017 -

Gallatin Ford responded

LincolnMKS, Thank you for your kind review. We appreciate you pointing out that we corrected an error on your part that would have been favorable to us. Our business philosophy is to treat others as we would expect to be treated. We also take the belief that we have to look ourselves in the mirror and like what we see. To those two philosophies we hire and train employees and keep true to our core business values. We're very pleased to have been able to assist you in an honest and professional manner. Thanks again for your purchase.

June 07, 2017

My favorite dealership. Love these guys! This is my second vehicle from Miracle Ford and I will be back again for my next one. I give my upmost appreciation and very special thanks to Bryan H More

by Jbebee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hopper, Tim Saunders
Jun 14, 2017 -

Gallatin Ford responded

Jbebee, Thanks for your nice review and for continuing your relationship with Miracle Ford. We are fortunate to now have had Bryan Hopper with us for a number of years and Tim Saunders is new to our business and we are encouraged by what he has shown us so far. We're so pleased to be your favorite dealership, and feel truly lucky to be loved by you!! :-) We look forward to seeing you back for your regular maintenance and to keeping this love affair going.

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