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Gallatin Ford

Gallatin, TN

4.6
1,137 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,137 reviews

March 27, 2017

AWESOME EXPERIENCE!! :-) Gene "Coach" Rollins and his entire team were extremely awesome to work with! They really listened to my wife and I and were able to get us a super d More

by SatisfiedBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coach Rollins
Mar 27, 2017 -

Gallatin Ford responded

Satisfiedbuyer, Thanks for the review (love your screen name). It is very important to us that all of our customers are satisfied, as you were. We know how important word of mouth and online reviews are to businesses, and we work very hard as a team to make our customer's experiences professional. We truly appreciate you taking the time to acknowledge this. Thanks so much for your purchase!

March 25, 2017

Helped me find exactly what I was looking for. I knew exactly what I wanted before I ever stepped foot on the lot. The professional sales staff at Miracle Ford located the vehicle with the exact co More

by AlexN09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Galvin Jr, Jim Morgan, Mike Dobson, Lindsay Butler
Mar 25, 2017 -

Gallatin Ford responded

AlexN09, Thanks so much for taking the time to review our sales team. We work very hard creating a team atmosphere where everyone works toward the common goal of customer satisfaction. We're pleased you experienced this first hand. And, of course, thanks for your purchase! We look forward to seeing you for your regular maintenance.

March 23, 2017

Great Experience! We were having trouble with our previous explorer. Juan helped us find a newer explorer, with less miles and a price not much more than our previous c More

by kansasgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Aguilar
Mar 24, 2017 -

Gallatin Ford responded

Kansasgirl Thanks so much for taking time to review our salesperson Juan Aguilar. He is a great asset to our business and we a very pleased he was able to make your purchase an easy experience. Congratulations on your purchase and we look forward to seeing you back for your regular maintenance.

March 22, 2017

Excellent Service;Excellent Staff We live in Gallatin and wanted to use a local dealer for our new car. We were not disappointed that we chose local. These folks took excellent care fr More

by D Enfinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Rennie
Mar 23, 2017 -

Gallatin Ford responded

D Enfinger Thank you very much for your nice review and for deciding to purchase locally. We recognize how important it is to "keep our backyard in order" and make sure our Sumner County customers are taken care of. We are very pleased that Chase and Coach Rollins were professional and created an atmosphere where you were comfortable in making your purchase. We look forward to seeing you back for your regular maintenance.

March 20, 2017

2017 Ford F250 The dealership found the truck I wanted, transferred it to their dealership, and delivered it to me within a week. Financing process was smooth and e More

by jeffseifert39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Odell, John James, Coach Rollins
Mar 21, 2017 -

Gallatin Ford responded

Jeff, Thank you very much for your purchase and for taking the time to review our sales team and truly it sounds like a team effort based on all those you mentioned. We work very hard at creating an environment where everyone works together for a common goal. It's rewarding to see that this is working. Congratulations on your beautiful new truck and we look forward to seeing you soon for your regular maintenance.

March 20, 2017

Satisfying Mike made the process easy for us. We found the vehicle we were interested in and we were out of the dealership within two hours. More

by Weski3530
Recommend Dealer
Yes
Employees Worked With
Barry Robinson, Mike Dobson
Mar 20, 2017 -

Gallatin Ford responded

Weski3530 Thank you for taking the time to review Mike Dobson and, of course, your purchase. We strive for efficiency in our business and it is encouraging to see that your purchase went this way. Thanks again.

March 20, 2017

Still A Great Body Shop Unfortunately, I had to visit Marty and his crew at the Body Shop again. This time it was my '16 Dodge Charger Scat Pack. Someone on the interstate ra More

by diverdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charity, Marty Denson
Mar 21, 2017 -

Gallatin Ford responded

Diverdad, So sorry about the damage done to your Charger. Sometimes it seems like these trucks pick on the prettiest cars. It's very nice to hear that Marty, Charity and the body shop crew brought your car back to "like new." Now steer clear of that interstate junk and keep that Charger looking good!

March 19, 2017

No pressure!! I went in, knew I was upside down on my current car, told my salesman, Josh Pelican my max monthly payment and what I was needing in a vehicle. It too More

by nursejamielpn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Pelican
Mar 19, 2017 -

Gallatin Ford responded

Jamie, thank you for your purchase and your kind review. Being upside down is common in our business, but being able to make it work within a budget can be a challenge. We're very pleased Josh and Charlie were able to make it happen for you. Now ditch that pillow! Ha, ha. We look forward to seeing you when it's time for your regular maintenance.

March 19, 2017

F150 Purchase My husband and I worked with Mike, who took very great care of us. We went in knowing we had a few ideas of what we wanted and hadn't had luck anywher More

by Rachel Cash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dobson
Mar 19, 2017 -

Gallatin Ford responded

Rachel, Thank you very much for taking time to review Mike and Charlie and for your purchase. Not having any luck you selected Miracle Ford and experienced professionals like these two, proving professionalism beats luck every time. We look forward to being able to serve your needs for years to come.

March 17, 2017

Shopped for an Explorer We were shopping for a fairly specific used model Explorer. We started by visiting our local dealer, this one, in order to look at new Explorers and b More

by halfcent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Rennie
Mar 20, 2017 -

Gallatin Ford responded

Halfcent Thank you so much for taking time to post a review. While it's unfortunate we were not able to help you with your purchase it is very rewarding that you felt Chase's service deserved your mention. We hope we can still be able to help you keep your vehicle well maintained and look forward to being able to assist you with a future purchase.

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