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Gallatin Ford

Gallatin, TN

4.6
1,127 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,127 reviews

October 15, 2016

The Galvin Family is a staple in our community. The Galvin family have been friends for 40 years and I have traded with them over the decades. I have always been treated with care, concern and atte More

by egee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The sales person I had is not listed. His name is Juan and I'm not sure of his last name, Jim Odell, Jimmy Galvin Jr, Coach Rollins
Nov 01, 2016 -

Gallatin Ford responded

Egee, thank you for your nice words about the Galvin family and the Miracle Ford employees. All of us here strive to be friendly, and professional in all aspects of our customer's experiences. Your salesperson, Juan Aguilar is a new addition to our sales team. We are pleased to have him as he brings experience as well as the wisdom that comes with gray (or little) hair, Ha, Ha. We all look forward to being able to serve you for years to come.

October 09, 2016

Excellent Experience Daniel Custodio managed the purchase process of my new F 150 flawlessly. Highly recommend a visit to him and the team for your next purchase! More

by Bruce Korb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio, Bryan Hopper, Adam Sloan
Nov 01, 2016 -

Gallatin Ford responded

Bruce, Thank you for your kind review of Daniel Custodio. We are very pleased everything went smoothly and we look forward to seeing you back for your regular maintenance.

October 03, 2016

Don't give them your contact info. They spammed us with 3 phone calls (one at 7:45pm) and several emails in two days. We had to block them after they refused to stop contacting us. More

by Private
Recommend Dealer
No
Employees Worked With
Coach Rollins
Oct 03, 2016 -

Gallatin Ford responded

Thank you for taking the time to submit your review. We always welcome feedback so that we can improve in the areas of customer service. One thing that we do here is to call and ask how your experience here was with a series of questions so that we can better ourselves. We by any means do not want to spam anyone of our customers and will strive to continually monitor our outgoing contact modes so that this does not occur in the future. Again thank you for your feedback.

September 19, 2016

Free Fusion Fun Daniel Custudio and the Miracle Ford team are A1 in my book! Excellent Service! This was my first time at this car dealership and my first time winnin More

by kydowns2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
night desk clerk, Jim Odell, Daniel Custodio, John James
Sep 20, 2016 -

Gallatin Ford responded

kydowns2016 Thank you and congratulations on your fantastic good fortune with this vehicle. We are so pleased that you were happy with our employees Daniel, John and Jim. We all work very hard to satisfy our customers and it's rewarding to be acknowledged. We look forward to being able to assist you with your maintenance needs and show you another good side of our business.

September 17, 2016

Great experience Bought a New Ford Taurus today. Daniel was my sales rep and pretty mush just did exactly what I asked of him. He was not pushy or "salesy" at all. Jus More

by HvilleGeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
Sep 20, 2016 -

Gallatin Ford responded

HvilleGeorge, Thank you very much for your purchase and congratulations on the excellent deal. We are pleased everyone was professional, low pressure and efficient. Welcome back!

September 10, 2016

Easiest Vehicle Purchase Ever Made Daniel(sales) was very patient while I tried to decide between Escape, Edge, & Explorer. After narrowing down to the Edge, he was understanding while More

by Irish78TN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio, Adam Sloan
Sep 27, 2016 -

Gallatin Ford responded

Irish78TN, Thank you for your purchase and review! It's encouraging to see that our employee Daniel was patient and informative in helping you choose a vehicle. Today's cars have a lot of features and it can be difficult to sort everything out without a professional guiding you. We look forward to being able to serve you for years to come.

September 06, 2016

Purchase of our new 2016 F250 Pick Up Truck Bill Parker made our purchase of this truck easy. He put my wife and I at ease while going through the process by explaining the truck's features, ga More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Parker, Kris Somaru
September 01, 2016

Easiest purchase Daniel Custodio made the purchase as easy as possible. I was able to get all the information I needed off the internet. I used the true car website to More

by Brarriola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
Sep 27, 2016 -

Gallatin Ford responded

Brarriola, Thank you for taking the time to review Daniel Custodio. We're pleased that your purchase went so smoothly. What you describe is the perfect scenario for a purchase using the internet for transparency, no-haggle pricing, and ease of the transaction. We welcome this type of transaction and hope others will read this review and decide to purchase the same way with us. Come on down!! We're ready!!

August 28, 2016

best car buying experience This was by far the best car buying experience I have ever had. My salesman, Dennis Lauderdale Jr. was great. No pressure to buy, very honest, and all More

by rrader
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lauderdale, Coach Rollins, Adam Sloan
Aug 31, 2016 -

Gallatin Ford responded

rrader, Thanks for the nice review. We are pleased that we are in the top spot for the car purchases you've made. It's something we strive very hard to achieve. It's nice to see that our newest sales staff members, Adam and Coach, were a part of it. We wish you many years of good service on your vehicle and look forward to being able to keep it well maintained.

August 25, 2016

excellent!! this is our fourth vehicle from here, always been very satisfied! just turned 18, bought my first vehicle, awesome service. my dad trusts them & it's More

by Oke Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Somaru, Jim Morgan, Mike Certeza, Adam Sloan
Aug 31, 2016 -

Gallatin Ford responded

Oke Brittany, Congrats on your first car purchase! We're so pleased your family thinks enough of us to have you follow suit. We expect this to be the start of a very long relationship. Thanks also for the recognition to Mike, Kris, Adam and Jim. Teamwork makes the dream work! Remember to see us to keep that nice vehicle well maintained.

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