Back

Gallatin Ford

Gallatin, TN

4.6
1,137 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
Contact Dealership

1394 Nashville Pike

Gallatin, TN

37066

Directions

By Type

Showing 1,137 reviews

August 24, 2016

Will be back for my next vehicle Charlie was very accommodating when I bought the truck, but he also checked back after the sale and even got some items out of the old trade-in I had More

by Ema12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2016 -

Gallatin Ford responded

Ema12, Thank you for recognizing Charlie Piper for a job well done. It's nice to see the follow up, since we believe our relationship starts with the sale where some salespeople believe it ends when you drive off.

August 23, 2016

Customers are King! Next to buying a home, buying a new vehicle is one of the most stressful purchases a family makes. Thank you to the entire Miracle Ford team for maki More

by TimMary007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hopper, Adam Sloan
Aug 31, 2016 -

Gallatin Ford responded

TimMary007, Thanks for the review and your continued patronage. We are very pleased to have added Adam SLoan to our staff and glad that he merited your recognition. We appreciate your recommendation.

August 20, 2016

Great Dealership Clean, friendly, knowledgable, fair deal, no double talk. Good buying experience. Sales associate as knowledgable about vehicle. Financing was handle More

by Lisa0312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2016 -

Gallatin Ford responded

Lisa0312, Thank you for your review. It is very succinct, which we hope reflects our professionalism in our approach to sales. Thanks for the purchase and we look forward to helping you keep in well maintained.

August 19, 2016

Easy to deal with, without a doubt. Charlie goes the extra mile to be helpful and get the customer what he/she is looking for. Charlie has a friendly demeanor. Thanks Charlie. More

by Ema12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Sloan
Aug 20, 2016 -

Gallatin Ford responded

Ema12, Thanks for your recommendation and purchase. Charlie is a very hardworking employee. It's nice to be recognized by customers for what we see everyday. We're very pleased he was able to assist you and make your purchase enjoyable.

August 16, 2016

Worth The Drive We started shopping via the Internet, and were immediately inundated with emails from many dealers. After sorting through them, it became apparent th More

by Chuck
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2016 -

Gallatin Ford responded

Chuck, Thanks for your very nice review. It's really rewarding to hear that Charlie Piper stood out among dealers in a two hour radius. That can be a lot of dealerships! We're also pleased that our purchase process was efficient. We do value our customer's time and do our best to make your purchase quick and easy. Thanks again for your purchase.

August 12, 2016

Comments on Service Experience on August 11, 2016 The service visit was two fold, warranty and regular maintenance. The work was completed to my satisfaction, and it was completed in a most timely man More

by Melvin Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Cindy" in the Cashier's Office. Unfortunately, I forgot the name of my Service Technician., Bryan Hopper
Aug 13, 2016 -

Gallatin Ford responded

"Melvin, Thank you very much for taking the time to post a review. We are very pleased our service staff was able to meet your expectations. It's rewarding to hear kind words about our cashier, Cindy, and having Bryan take the time to say hello and ask about your wife. It's also nice to hear a compliment about our new facility. So much is geared toward making our service customer's time relaxing and comfortable. We look forward to servicing your vehicle here for years to come."

August 12, 2016

Excellent Experience Our experience at Miracle Ford was a very pleasant one. John Parker cared very much about us getting a car that worked for us. He was very honest abou More

by Zachary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker, Bill Parker
Aug 13, 2016 -

Gallatin Ford responded

Zachary, Thanks for your nice review about the Parker Twins. They are both great people and true to themselves. As you say they are "trustworthy and honest." We're very glad you enjoyed your experience with us.

August 06, 2016

Fantastic Dealership Pleasure to deal with Bryan Hopper Internet Sales Mgr., personalized attention, easy to deal with, no fuss over making us a second key, Thanks Bryan, More

by Rick & Shelly
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hopper
Aug 13, 2016 -

Gallatin Ford responded

Rick & Shelly, Thanks for taking the time to review Bryan Hopper and thank you for your purchase. We are pleased with the attention you were given and taking care of a second key request without difficulty. We look forward to being able to assist your maintenance needs in the future.

July 30, 2016

Great Experience My husband and I had great experience at Miracle Ford. John Parker was our salesman. He was great! He did not push us at all. He also done all he coul More

by bpolston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker
Aug 13, 2016 -

Gallatin Ford responded

bpolston, Thanks for your purchase! We're happy you felt it was a great experience. We do not have a pushy sales approach and it's nice to see you give your public recommendation to John Parker. He deserves it! We look forward to seeing you back for your vehicle's maintenance.

July 29, 2016

New purchase They went above & beyond to help me get financing. Daniel Custodio was the most helpful salesperson I have ever dealt with. I will recommend them to m More

by Becky Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
Aug 13, 2016 -

Gallatin Ford responded

Becky Davis, Thanks for your review. We're very pleased that our finance team was able to help get financing approved that worked for you. It's important to have a good relationship with lenders and this time it paid off in your favor. It's also nice to hear that Daniel Custodio was very helpful. Thanks again.

...
106
...