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Gallatin Ford

Gallatin, TN

Overview
Employees
Reviews
Vehicles
4.6
1,138 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,138 reviews

July 29, 2016

New purchase They went above & beyond to help me get financing. Daniel Custodio was the most helpful salesperson I have ever dealt with. I will recommend them to m More

by Becky Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
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Aug 13, 2016 -

Gallatin Ford responded

Becky Davis, Thanks for your review. We're very pleased that our finance team was able to help get financing approved that worked for you. It's important to have a good relationship with lenders and this time it paid off in your favor. It's also nice to hear that Daniel Custodio was very helpful. Thanks again.

July 26, 2016

Exceeds Expectations!!! Everyone was very nice and willing to help from sales, finance, and service. My salesman John Parker exceeded all my expectations in buying a new tru More

by Kwright01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker, Jim Morgan
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Jul 27, 2016 -

Gallatin Ford responded

Kwright01, Thanks for your very nice accolades for John Parker. He is very thorough and knowledgeable but it is especially encouraging to hear of his follow up after the sale. That is where the "roots of customer satisfaction" take hold--making sure customers are happy after you hand them the keys. That is why John is so successful. We are so glad you had a chance to be helped by John. Thanks again!

July 24, 2016

Outstanding Experience Thank you Mike. We both agree that this was the best car purchase experience we have ever had. I know you have not been in the business long but you a More

by ccirignano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Certeza, Kris Somaru
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Jul 27, 2016 -

Gallatin Ford responded

ccirignano, Thank you for being the first review for Michael Certeza! We agree that he is a great asset to our dealership. We are excited to have him join our sales team and expect a long relationship. We really appreciate your purchase and giving Michael his first opportunity to prove his worth.

July 22, 2016

Great Experience! Thank you Daniel Custodio for making my 2017 Escape purchase today so easy and painless. Thank you for taking the time to explain the functions of More

by Eva E Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio, Jim Morgan
Report | Print
Jul 23, 2016 -

Gallatin Ford responded

Eva, We are pleased to have made your purchase "easy and painless." We all work hard to make all of our customer's purchases this way and we're happy Daniel and Jim Morgan met this target. Also, taking the time to explain features is so important with all of the new technology available on Escape's today. We look forward to being able to help your family and friends when they are ready. Happy motoring!

July 22, 2016

Great Service I worked with Bill Parker. He was great! No pressure, got me everything I needed based on what could afford. It was a pleasant, stress-free experience More

by Jobecw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Parker
Report | Print
Jul 23, 2016 -

Gallatin Ford responded

Jobecw, Thanks for your review. We're so happy that you found Bill Parker to assist you. What you describe fits him perfectly--no pressure, pleasant and stress free. Also making it fit into your budget is the icing on the cake. Congratulations! We wish you have many years of good service.

July 21, 2016

Outstanding customer care!!! Bill Parker and John Parker are always there for us when we need exceptional sales help. Kind and professional gentlemen! I highly recommend Miracle More

by Anya08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker, Bill Parker
Report | Print
Jul 22, 2016 -

Gallatin Ford responded

Anya08, Thanks for another purchase. We're glad Bill and John Parker were there for you again. They are a great sales team and are always true professionals as you said. Thanks for the recommendation!

July 20, 2016

Excellent John Parker my sales person and his brother Bill were extremely helpful and attentive. They did everything they promised and in a timely manor. Afte More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker, Bill Parker, Kris Somaru, Jim Morgan
Report | Print
Jul 22, 2016 -

Gallatin Ford responded

Jack, Thanks for your purchase and your review of John and Bill Parker. They are a great sales duo and we're very happy to have them with Miracle Ford. Honoring your promises is a huge part of long term success as is taking care of a problem that arises after a week. We are pleased that Kris Somaru took care of that with no problem. We wish you many years of no problems, but remember to see us for your routine maintenance. While we can't promise you'll never have a problem, it will ensure the likelihood of no problems is minimized.

July 20, 2016

Great people and nice new building. I gave miracle ford a excellent rateing for the service and for our salesman Bill Parker.I would recomaend Miracle ford to anyone Ps Love the new buil More

by Backin99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Parker
Report | Print
Jul 22, 2016 -

Gallatin Ford responded

Backin99, Thanks for taking the time to post a review. We are very proud of our new facility and pleased that you felt the same. Your salesperson, Bill Parker is a great asset to our sales force. We are happy that you can give him your recommendation. Thanks for your purchase and we look forward to seeing you for your maintenance.

July 19, 2016

Car Buying Pleasure The entire car buying process was easy and most important of all pressure free. My sales agent, Bill Parker was courteous and patient, showing m More

by Ceci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Parker, Jim Morgan
Report | Print
Jul 20, 2016 -

Gallatin Ford responded

Ceci, Thank you so much for another purchase and taking the time to acknowledge our staff. We pride ourselves on being low pressure, so it's nice to see our philosophy works. Bill Parker and Jim Morgan are great people to have as part of our business. We're glad they delivered. We look forward to seeing you back for your regular maintenance needs.

July 14, 2016

Outstanding Employees and Service The dealership is first class from top to bottom. Everyone I encountered was friendly and professional. Daniel was very responsive, knowledgeable, and More

by Redfirebird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio, Jim Morgan
Report | Print
Jul 15, 2016 -

Gallatin Ford responded

Rdfirebird, Thanks so much for your review. We are pleased that you found Daniel and Jim Morgan professional, patient and FIRST CLASS! Does that mean we now get complimentary champagne? Seriously though, we're glad you had a fantastic experience and we look forward to seeing you here for service.

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