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Gallatin Ford

Gallatin, TN

4.6
1,138 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,138 reviews

July 08, 2016

Excellent The entire staff was tremendously helpful and knowledgeable. Michael James went far above the expected. He was very aware of features of all variety w More

by Brian Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Somaru, Michael James
Jul 12, 2016 -

Gallatin Ford responded

Brian, Thank you for taking the time to review our dealership. We are very pleased we were able to make your purchase happen. We work everyday with folks that don't have perfect credit, and while we're not "miracle" workers, employees like Kris Somaru use their experience and our bank relationships to get folks the best finance terms we can. We are also pleased that Michael James was knowledgeable in the features of your new vehicle to where you are very pleased and feeling it's performance is flawless. We couldn't be happier for you. Thanks, and many happy motoring miles!

July 05, 2016

awesome Great people took our trade in and helpped us get in a newer truck, worked with what we gave them our price range and got us approved sales was not pu More

by Hurt2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John James, Jim Morgan
Jul 12, 2016 -

Gallatin Ford responded

Hurt2008 Thanks for your review! We've very pleased you feel John James and Jim Morgan are great people because we think so too! We're also glad to have been able to "work with what you gave us" in a non-pushy way to get you approved for a new truck. It's just what we do. We look forward to seeing you back for your regular maintenance needs.

July 03, 2016

Great Service, Great Salesman, Great Experience! This was, without a doubt, the most positive experience I've ever had buying a vehicle. The salesman, John Parker, was very knowledgeable and took a More

by msandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker
Jul 03, 2016 -

Gallatin Ford responded

msandler, Thank you for such an awesome review! It is very humbling to hear such compliments, for often times we don't feel worthy of them. We are very grateful to have John Parker on our staff. He is just a good guy and really does care about how he treats his customers. Obviously, it shows in how you felt about your purchase. We also always ask our customers questions that may lead to additional eligibility for rebates. As for trades, we use current market conditions to determine values which often can allow us to offer more than "book values." We are very happy that everything worked out in your favor. Thanks again!!!!

June 26, 2016

Top Notch Outstanding service, professional, and extremely reasonable. Best Ford Dealership in Middle TN. Daniel Custodio and Jim Morgan went above and beyond t More

by clammers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio, Jim Morgan
Jun 26, 2016 -

Gallatin Ford responded

clammers, Thank you so much for your awesome review! Daniel Custodio and Jim Morgan are great assets to our business and we were recently a finalist as "Best Place To Buy A Car" in Sumner County, so we may soon be the best in Middle TN. We'll keep pushing for the top! Tell your friends and help us get there faster!

June 24, 2016

Awesome The dealership was great and Daniel was super friendly and extremely knowledgeable about the vehicle. I also did have to wait very long for my vehicle More

by Jbird7373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
Jun 24, 2016 -

Gallatin Ford responded

Jbird7373, Thank you for your review. It is gratifying to hear that Daniel Custodio was both friendly and knowledgeable. We understand that customers today do quite a bit of research before making their purchase decision (after all it's a big commitment) so our salespeople go through hours of training per vehicle to know its features. Thanks for your purchase! We look forward to seeing you back at the dealership for your maintenance needs.

June 21, 2016

Just what I needed They had a big selection of vehicles to choose from. I was looking for a vehicle to accommodate my health issues and found a Ford Escape. Everyone was More

by Jane81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John James
Jun 21, 2016 -

Gallatin Ford responded

Jane81, We're very pleased to hear that you found our sales staff friendly enough to make you feel at home. It is a philosophy we train for everyday. We believe that our sales environment is a cut above most others. Thank you for taking the time to recognize John James. He is a great asset to our business and we are happy to have him. Congratulations on your new Escape purchase. We wish you many years of great service.

June 21, 2016

Helped out of a tough situation Helped secure a deal with outside thinking of the box. Ended up with a deal I never thought possible More

by sbickel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
Jun 21, 2016 -

Gallatin Ford responded

sbickel, Box? What box? We're very happy that Daniel's experience enabled you to get your great deal! Thanks for your purchase and for taking the time to recognize Daniel Custodio. We wish you many happy years with your new Ford and look forward to seeing you come back to keep it running smooth.

June 17, 2016

A Day of Honor We were treated with respect and honor by both Daniel and Bryan. They we friendly, knowledgeable ,patient and listened to our needs. Outstanding More

by Joy Stryzek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio, Bryan Hopper
Jun 17, 2016 -

Gallatin Ford responded

Joy, Thank you very much for your review of Daniel Custodio and Bryan Hopper. Most of us were taught at an early age that "honesty is the best policy." This is a philosophy we adhere to in our business. . It is nice to know that our employees practice it and it still works. Thanks again for your purchase and we look forward to helping you keep your car well serviced.

June 17, 2016

Great Experience! We are the proud owners of a quality used vehicle from Miracle Ford. Thanks for a great, hassle free car buying experience, Mr. John James. We were so More

by Walker37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John James, Kris Somaru
June 15, 2016

Great salesman It was a great experience. Dennis was amazing, and he did not pressure is to buy right away. He took his time to explain things to us and allow me to More

by Jas123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Dennis Lauderdale
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