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Gallatin Ford

Gallatin, TN

Overview
Employees
Reviews
Vehicles
4.6
1,126 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,126 reviews

January 02, 2025

Dealership is good. Service department needs help took over 2 weeks to get truck back More

by flwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Jan 06, 2025 -

Gallatin Ford responded

Thanks for leaving Gallatin Ford a five-star review! We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Safe travels!

January 02, 2025

Jessica was great, butd ealer will not honor the lifetime warranty the truck supposedly came with. I have no reason to return or recommend this dealer. More

by Danielnoda713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Raymond
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Jan 02, 2025 -

Gallatin Ford responded

Daniel, I'm sorry to hear about the issue with your truck's warranty. We strive for transparency, and it's concerning that this wasn't reflected in your experience. Please reach out so we can address this matter directly and work towards a resolution. Thank you, Derek Swords - Service Manager - 888-635-8055

January 02, 2025

Customer service was A-1. Javier was knowledgeable and very relaxed. First time I ever had fun buying a car. More

by Jomama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Maged, John Booker, Javier Andrade
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Jan 03, 2025 -

Gallatin Ford responded

Jomama, we're delighted to hear that Javier made your car-buying experience enjoyable at Gallatin Ford! Thanks for sharing this fantastic feedback with us.

January 01, 2025

Noah went over the oil change with me. Very thorough. Made some suggestions that were very helpful. And would save me money. More

by Tparkes00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Jan 02, 2025 -

Gallatin Ford responded

We're glad to hear that Noah provided thorough and helpful service during your visit at Gallatin Ford. It's great to know his suggestions were beneficial for you! Thanks for sharing your experience with us.

December 31, 2024

Quick service and friendly staff. Stayed on top of my recall products and let me know when they were available More

by Janescue0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Jan 02, 2025 -

Gallatin Ford responded

Jane, we're delighted to hear that our team at Gallatin Ford provided you with quick service and kept you informed about your recall products. Thank you for sharing your experience!

December 30, 2024

I have always had great service from Gallatin dealership !! They are Fast and always so courteous More

by Ladycakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue
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Dec 30, 2024 -

Gallatin Ford responded

Your kind review warms our hearts! Thank you from the Gallatin Ford Team.

December 30, 2024

Great dealership great people. Help me out. Will use again. Give them high five. Thanks. More

by G. Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ Pardue
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Dec 31, 2024 -

Gallatin Ford responded

Thank you for this great review of Gallatin Ford!

December 27, 2024

I really appreciate this dealership! Always take good care of my car. I’ve driven in a number of times without an appointment and always been helped. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ Pardue
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Dec 30, 2024 -

Gallatin Ford responded

Sarah, we're delighted to hear that our team at Gallatin Ford has consistently taken good care of your car. Thank you for trusting us with your vehicle needs!

December 27, 2024

Great services and great timely service. Very nice waiting area too. Staff has always been great. More

by Tscharklet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
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Dec 27, 2024 -

Gallatin Ford responded

These are all things we love to hear! Thank you for the 5-star review of Gallatin Ford.

December 26, 2024

Service was fast and efficient. Noah did a fantastic job! He let me know how long the servicing would take and called me when it was ready early! More

by aliciawilliams45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Dec 26, 2024 -

Gallatin Ford responded

Alicia, we're delighted to hear that Noah provided you with fast and efficient service at Gallatin Ford. Thank you for sharing your experience!

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